I have been a Maytag Customer over 34 years. I am now 53 years of age. My husband and I decided to give our previous Maytag washer and dryer to one of our relatives. Our relative needed the new appliances and was unable to purchase new. We were confident that the washer and dryer would provide many more years of service. The appliances were 20 years old when gifted.

In place of our previous washer and dryer we purchased a Maytag Performa Washer & Dryer. We are very unhappy with the perfomance of our NEW washer and dryer. The washer does not spin dry the clothes adequately. If the load is off balance the washer continues to spin and actually shake the machine. I have spent way too much time re-spinning loads of laundry. The washer does not perform as WELL or Close to our previous macine. The dryer does not dry clothes on the first attempt. This occurs most often on the Auto Dry function. These units are suppose to be energy efficient, WRONG.

To make matters worse we purchased a Maytag French Door with ice/water in the door. The icemaker does not work half the time. We have balanced the refridgerator, had a representative work on it, etc. nothing seems to work. The icemaker for no reason will stop working. We have to cycle the icemaker off for a couple of hours and then restart. The machine then makes ice. However, all the ice is fused together, the icemaker can not handle the frozen chunks and causes the "screw" to jump out. If the ice isn't frozen together it is inoperable due the mechanism used to move the ice out of its socket.

I am no longer a happy Maytag consumer. My husband refuses to purchase a MayTag product again. What have you done to your products to have such poor quality? I am upset since I have always purchased Maytag products. Any advice??