Bought a maytag refrigerator in Oct of 06. Stopped cooling on Aug. 28, 2009. Repair man said the relay switch and the compressor are both burned out. Est. cost to fix, 500.00 to 650.00. Thousands of maytag refrigerators are under a recall for the exact same problem, but since our model is not, they will not fix it. Very poor customer service-they actually hung up on my husband when they found out that our frig. is not one of the recall models.

MAYTAG VOLUNTARILY RECALLING ABOUT 1.6 MILLION MAYTAG AND OTHER BRANDS REFRIGERATORS BECAUSE OF FIRE HAZARD. MINE WAS INCLUDED IN THE RECALL. THE REPAIR MAN REPLACED THE IGNITION RELAY, WHICH WAS BAD FROM STOCK, SO THE COMPRESSSOR IS NOT WORKING NOW.
I AM WITHOUT A REFRIGERATOR FOR 4 DAYS .
MAYTAG AND A&E FACTORY SERVICE HAVE A MISSCOMMUNICATION PROBLEM, BECAUSE THEY STILL DID NOT ORDERED THE PART TO FIX THE PROBLEM.
OF COURSE ALL OF MY FOOD IN THE GARBAGE AND I DON'T EVEN KNOW IF THEY GOING TO PAY FOR MY LOSS, NOT EVEN MENTION I USED MY VACATION DAYS TO WAIT FOR THE REPAIR MAN.

after 5th year---start relay burned out--just out of warranty! 4 months later--recall came out--had repairman come out and he put new relay on---compressor was seized!!! Had to go buy another refrigerator---never again a maytag!!! I am writing letters and posting notes for customers not to buy any maytag products. They will not goodwill any repairs after warranty has expired! what a bummer! So much for customer satisfaction. OH, by the way---my GE refigerator lasted 26 years and only got rid of it to buy the maytag for a color change and size upgrade---not because it stopped working!!! Unhappy JIM in Virginia!!!

I bought the above Maytag refrigerator May 2004. An auxiliary motor broke today and the food was no longer being kept cold. The store said they couldn't send anyone for 3 days and referred me to the owner's son also named McNally. He came out and put in a new motor for $135 plus $55 for the service call. I then called the store's co-owner who informed me all brands are only guaranteed for one year and I should have bought a 5-year insurance policy for $103. Meanwhile I have a 51-year old GE refrigerator still keeping food cold and never repaired. (It does need a new light though) This has been a f------ rip-off and I can't find a company address to whom to complain. A lot of good this will probably do.

I purchased a Maytag refrigerator in 2006. After a week, the ice machie went out and they came to fix it within 4 days. it was replaced. On June 29, 2008, the ice machine went on the blink again. I reported it on a Sunday June 29 and on Friday, July 4, the service man came and informed that the electrical board would have to be replaced and theat it would have to be ordered. He said he should hae it by Monday, July 7. Needless to say, as of today, my refrigerator has stopped cooling, the lights are blinking off and on constantly and the flap of the ice maker is popping open and closed. In addition, it is beeping. I was told that it will be repaired on Monday July 14.

This is the worst warranty service I have received in the 23 years that I have owed appliances.
I made the mistake of puchasing a warranty from Conns instead of Maytag. Please don't make that mistake. I will never do that again. I have concluded that not only are their appliances of bad quality, but their warranty service is horrendous.