Maytag Support has been difficult to contact and competely unresponsive about getting the appropriate technician out to fix a big screen TV. I've lined up a service rep that has the part and is in the neighborhood to fix the set today. Maytag, however, will not send authorization, deciding instead to use another service company that will arrive later in the week.
The entire issue seems to revolve around making the change. They're completely unwilling to do so, yet will not give any reason when asked. Consideration for the customer is apparently of no concern to them whatsoever.
I will never buy a Maytag product or any product that uses Maytag Support for their warranty coverage. I'm absolutely disgusted with the way they do business.