I purchased a new Maytag washer and dryer in 2002. I bought Maytag because of the trust I had in quality appliances. According to your advertisements, Matags need very little if not no repairs. My washer and dryer have both been REPAIRED TWICE IN THE PAST 5 YEARS. I am very disappointed in the quality of these products. The washer and dryer we purchased in 1982 lasted us 20 years and were still working when I wanted updated models. I WISH I COULD HAVE MY OLD ONES BACK!

IN 1980 AND DECADES BEFORE, TECHNOLOGY WAS AVAILABLE TO MAKE APPLIANCES THAT LAST 20 PLUS YEARS. WHAT ARE YOU DOING TO CREATE JUNK I CANNOT TRUST! Having appliances break down with our busy life styles is more then inconvenient. I know marketing is most important in this world, but I have lost all confidence in your ability to create machines that last. We pay thousands for appliances that end up as junk plus we spend hundreds every 2 years to keep the machines running ? What is wrong with this picture??? You make it sound like the washer technology is better than ever - Until you make them to last longer than 5-8 years, I will keep fixing what I have -at least I'll be supporting my local repair service instead of a company that cares only for sales hipe and looks of the appliance. You are regressing in engineering.

Disgusted,
Carla J. Barber
616-457-6743.