Two Technicians have come to my home and did not repair my Washing machine. I was told during the first visit that I was to order a part that they did not have in stock. I was suckered into paying $216 as a partial payment for parts that were unnecessary because wrong diagnostics were made. In light of my dissatisfaction, I returned the parts ordered with my own money, and I demanded I be refunded.

They decline to give me my full refund claiming that they charge $75 for the visit regardless of the outcome. It has been nearly 100 days and as of yet after making several calls, there is no refund in sight. Meantime their records show that a refund was issued. THIS COMPANY MUST BE PUT OUT OF BUSINESS FOR FRAUDULENT ACTIVITIES.

My mother bought a Maytag washing machine on November 2, 2004 at Home Depot. Eight months after buying the machine she had to have a Maytag service provider come to replace the belt. Just three days ago, one year and six weeks after buying the machine it broke. We had a Maytag service provider come to the house and he told us that the transmission is broken on the machine and it would cost her about $200 to replace it and she would be better off buying a new machine. Then she had to pay the service guy $58.30 for telling her that her machine was broken.

We finally got Maytag to replace the transmission only to have it then break again in February. They fixed it again and it broke again in April and we had to pay $150 to have it fixed - a week later it was broken.

We through the washing machine out and bought a new one. We will never again buy a maytag or whirlpool (since they merged) product again. We are renovating our entire kitchen and we are buying all GE appliances due to the fact that they stand behind their products.

My suggestion is STAY AWAY FROM MAYTAG AND WHIRLPOOL products - we wasted $480 on a machine we had a little over a year.

Jennifer
Eatontown, NJ