Hi,

Recently on my Verizon Wireless bill, I received unknown charges. I called Verizon and they said these charges were from 3rd parties who send pin numbers by texting through a 5 digit number. Once the pin number is sent, the subscription or contract is started and that's when the charges start. I believe it's $9.99 a month. However, I told the person I was speaking to and now you that I did not accept this contract nor confirm it. I have not used any of the services that this company provides whatsoever and I have not even heard of it. I would like for you to reverse or refund these charges because I did not subscribe to this company at all and I don't plan on subscribing in the future. Verizon didn't do anything. They just told me to contact MB Mobile Interactive and said they would be able to reverse the charges. When I called MB Mobile Interactive on this number (866) 616-6076, they said that Verizon handles all the refunds. Apparently, Verizon is the only phone company that they do business with that handles the refunds on their own. So they couldn't do it for me. He also informed me that they have some sort of contract or partnership with Verizon as well as other mobile companies. So if you're trying to get a refund good luck because it looks like Verizon is getting a cut of the money from this scam.

Best regards