Mbd Attorneys
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Category: Services
Contact Information
United States
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Mbd Attorneys Reviews
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Sukarezz
January 12, 2011
Phoned about a debt 11 years old
MDB call centre phoned us on Friday 26 Feb 2010 about a cell Contract we had in 1999, although we did pay off this debt, I don't keep receipts for 11 years. I've faxed (according to the reception there is only 2 fax nr in the whole MDB - they were down for more than 3 hours) and e-mailed ( the first time the receptionast gave me the wrong e-mail addresses) the formal prescription through to them. When I phoned this morning to hear if this was sorted out, The Call centre phone rang for more than 5 min( 2 times) the thrid time they picked up the phone and I could hear the voices in the back groud, but no-one spoke to me. I then spoke to the Call centre Manager, how told me the qry is not opened yet and I need to wait till they'll phone me. I told her I need to finalize this and she told me again I need to wait. I asked to speak to her manager and she refused and put the phone down. Since then I can't reach her.
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Drugane
January 10, 2011
Rude and unprofessional
I received a call from MBD at 18h15 today (23 Feb 2010), the first call came through, and I couldn't hear the person on the other end, the second call came through, I could hear her but the call dropped, on the 3rd occasion, the reception was much better. The consultant's name was Thobile, she was very rude and unproffessional, I tried to explain to her that I have a networkreception problem at my house, but I couldn't even get a single word in, she was shouting at me and accusing me of having dropped the line, she asked me very rudely 'when are you going to pay?',
If this is the attitude we are getting from debt collectors, then how does MBD ever plan to recover any of their debts. I asked to speak to her supervisor, she told me in a very rude and bad tone, that if that's what I want, then I should call back. I'm very disappointed at this. MBD should re-look their strategy, if they are hoping to get people to pay this way, they might end up chasing debtors away and not being able to meet their targets.
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Looouie
September 27, 2010
My 9 year old daughter would be able to do a more effective job then they do
This is now the 4th call I have had from this company. How they are able to keep operating with the attitude they have towards the people they call is beyond me. I am barely able to understand a word their operators say, they are extremely abusive and expect me to give my ID number to them when I see private number on my phone. as soon as this has happened each and every time the abuse and threats start, I have asked I don't know how many times for their telephone number so I can in fact confirm they are in fact who they claim to be and yet again further abuse and threats. I'm sure that my 9 year old daughter would be able to do a more effective job.
In my opinion I wonder where you got the permission to call yourself attorneys from, I think *** would be more appropriate.
FNB, I think you should be more careful in your selection of who you use in future.
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Rockstar
September 15, 2010
Really guys, you need to do something about your service
This is related to my previous complaint for MBD attorney. Really guys, you need to do something about your service. I paid off my woolworths loan account AND got a letter from yuo stating it was paid off. To my horror, I get an SMS From you saying I owe R211.04. What on earth os your problems? I have had it with you!!!
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Amenhino
August 24, 2010
Incompetent and rude call center staff
This morning was the last straw. I am done with MVD’s call centre staff that has no manners. This is crazy. I missed a payment last month because I DID NOT HAVE MONEY!!! I am a single parent and struggle to get somewhere in life. Then you get incompetent call centre staff that treats you like a criminal if you miss a payment. I am done with you. If your staff can’t talk to me with respect, then they should not call me. Your staff are rude, it’s not like I didn’t pay for a year. I MISSED ONE MONTH!!! Maybe you should send your staff on courses to teach them how to work with people (CLIENTS) NOT DOG’S!!!
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Angvan
August 24, 2010
Stay away from them
After lodging my first complaint, I received a telephone call from MBD regarding my Standard bank credit card account, which was settled in full in 2005. I have confirmed with Standard bank and Sterling that this account has been settled. This account was never handed over to MBD, but was settled with Sterling. What does MBD have to do with it? It has been 4 years ago since it was settled.
I am still waiting for feedback regarding my Woolworths account which I would like to settle. All I want is a full statement of my account.
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