I cancelled the order of AVG but was charged for it on my credit card. I did not complete the form but it was still charged to us. This was on my laptop and was never installed and I want that charge reversed as we will not pay that amount. ($69.14)

It was advertised as a free download but then expected a payment for it when it wasn't downloaded.

Please let me know when this is reversed.
Thank you,
Mary Canino