I tried to get a free credit report. The site was experiencing problems and couldn't let me see my report so sent an email to me saying I wouldn't be charged. I canceled the service but later was afraid that I would still be charged and couldn't find a number to speak to a human so sent another email specifically stating that I wanted to cancel and verify that I would not be charged on my debit card. I received a reply saying that an investigation would take place in the order my request was received. 8 days later I was charged for the monthly fee although I never was able to log on to see a credit report. Unfortunately, this charge overdrew my checking account as I only place minimal funds in it as I only use this account for online purchases. Does anyone have an actual phone number where I can speak to someone about this account?