I found plastic in my mc muffin

my son and myself have been working on our new apartment, and realized we had nothing cold to drink so we decided to go to your mc donalds and get a few milk shakes. Well we didn't realize at the time that you changed your large shakes by putting whipped cream on them, my son always orders a large shake because you put any in it, so when they handed us our shakes, my son said to the cashier that he didn't want the cream and she said that's the way they come now. So instead of fixing it she went and got the manager for that night and she said that that's the way come now. he told her he didn't like whipped cream and she got a bad attatude and said wish we would have told them when we ordered it.So he said he would have if he would have known it was going to be that way she was so rude about it that we just took the shakes and I told her how rude she was and she just walked away. now I will never go back to that location again!

A friend and I decide to go to mc donalds for a quick burger after a fun night of drinking. (her, not me I was the disignated driver) We pull up, and no one answers us through the speaker. We figure it was broken, and proceed to pull up to the window. there is another customer in front of us, so after a few minutes of waiting the suv in front of us pulls out with his food, so we go to the window, expecting to be helped. after several minutes of knocking on the window and honking the horn, we decide to give up. As i was about to pull out, I changed my mind and went back through the drive through. no answer at the speaker, and no answer at the window, but there open. i even 411'ed the number, and got no answer when i called. WTF!?!?

To start off with I am banned from ever going into this restaurant ever again. I have never in my life have watched such improper handling of food. I have complained numerous time to the town health inspector about this continued problem. The owner of this restaurant and his family own several McDonald's restaurants in this area. I am banned from them all because of the fact that I have been in the food handling business for most of my adult life. I graduated from culinary school and while in the US Army I was involved with the safe handling of food and I was certified by the safe serve group as a certified instructor. I was a certified safe serve instructor up until 2005, at that time I did not renew my certification. I had this certification for almost 20 years.
I am retired from the military and I have over the past 3 years been observing the McDonald's restaurants in the New England states and they all clean there shake soft serve dispensing holding tanks the same way. They do not drain the food product out of the 2 holding tanks, the let the product in the holding tanks get to about half full. These holding tanks are refrigerated on all 4 sides and around the top of the inside of the holding tanks, about the top 4 - 5 inches a build up of dried scale hard product hardened all around this top inside of the holding tank.
I have observed several employees at different times bring over a small bucket of soapy water cleaner that has a cleaning cloth and also a green scrubber in it. They proceed to take the cover off of the holding tanks and wring out the excess cleaning liquid out of the cleaning cloth and scrub the inside top inside of the holding tanks. I saw this liquid dripping into the holding tank and contaminating the food product that was in the holding tanks. After scrubbing with the cleaning cloth they then put the cleaning cloth into the small bucket and remove the green scrubber and scrub the same area with the green scrubber. The green scrubber was drenched with this cleaning liquid and all the while the employee was scrubbing with this green scrubber there was liquid also dripping into the food product that was in the holding tanks. They the employee would put the green scrubber back into the small bucket of cleaning agent and then grab the cleaning cloth that they had put into the small bucket of cleaning liquid and then take the cleaning cloth and finish cleaning the top inside edge of the holding tanks. All during this time frame that this cleaning procedure was going on there were other employees dispensing shakes and soft serve ice cream out of the shake machine.
After the employee was done with this cleaning procedure they gathered up the small cleaning bucket with the cleaning liquid in it, and the cleaning cloth and the green scrubber and leave the front of the restaurant. They returned a few minutes later with containers that had the same liquid that was in the holding tanks and proceed to fill the 2 holding tanks up to almost the top of the tanks, and then they replaced the covers on top of the shake soft serve machine.

May 11 2010 mid afternoon

ordered chicken sandwich meal, $5.44

diet soda was flat with melted ice (as if it had been sitting awhile from a wrong order 1/2 hour before me), old fries that had been in grease SEVERAL times. very poor quality of food, will not ever go there again.