the worst delivery service i have ever encountered too..knowing the attitude that the people who works there have, even if we email a thousand mails, nothing will work...the excuse that the manager was completely not the case...he or she knows or ought to know that the workers are the ones delaying the delivery..how??by slacking out and smoking outside the restaurant by their bikes while the orders assigned to them had already been given..this is not just a mere statement, this is by first hand experience, seen by my own two eyes...its not just the delivery that disgrace the field of delivery by degrading and disrespecting consumer's rights..it is also the quality of the food delivered, all soggy and not frsh...totally a violation of consumer rights to good food and good service as promised.the company should altogether stop their services.