McDonald's
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Category: Entertainment
Contact Information St.Charles Road 7/19/2011 6:25PM, Beaconsfield, Québec, Canada
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McDonald's Reviews
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Jennifer Edmonds
December 10, 2008
Vulgar language in the lobby
I was in Mc'Donald's having a late breakfast looking at the news when a manager came into the lobby and joined another employee.The conversation they were having started out normal then manager voice grew loud and louder. The vulgar language she used towards her co-worker was not professional at all. The language was so bad that I had to leave.As I was going out another manager was coming in and she asked the two ladies to carry their conversation to the crew room. I eat at McDonald's right often and I never heard a manager talk to a co-worker like that. I was shocked that her co-worker was sitting there so calm. I hope that the next time I return to Mc'Donald's my visit want be cut short by a nasty mouth manager.
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December 4, 2008
Manager Ashley
I had a large order and I do understand it takes time to make but I was watching a girl who I asked and it was a manager named Ashley she was on her cellular phone talking loud and laughing. She was so rude when I worked I never was aloud to be so rude to a paying customer. I saw my food sitting their and she did nothing. Along with the casher April. Who is the one who took my order. I sat in with my family and ate and watched The manager Ashley get on the phone at least 4 other times. I would never come back to be so horribly served.
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November 18, 2008
Price and quality
I have been getting the 2 Lg. Iced Vanilla coffee with x vanilla sense you started making it. I get a different price at every McDonald's and everyone makes it different. I get from 4.20 to 4.52. This difference in price happens a lot at the same store. When I ask about the price with the Manager she and her employs start speaking Spanish. I do know the language and I don't care for what they say about me. First of all they should only be speaking English. That is our language. Second of all if you cannot have a set recipe for something then don't make it. You also need to decide on a price. Some stores charge 15 cents for a shot and other charge 30 cents. Which is it? I do expect an answer back on this. It would be nice to get the owners #, but of course no one knows that info. You web site is not user friendly so I could not find the Texas Corp # either. Please respond. I want something in witting that I can take to the store I go to, so I can show them the correct price.
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November 17, 2008
GREED
I am making a desperate plea to anyone who is willing to take time to help. I just found out that The Corporate McDonald's locations in the Columbus Ohio area are forcing their employees to work on Christmas to boost sales due to the lag in the economy. I have chosen to stop spending any money at McDonald's and am encouraging everyone at work, everyone in my family and all my friends to do the same. Hopefully McDonald's will realize that one day (Christmas) of extra sales will not compensate for all the lost money over the rest of the year.
Christmas is a time for people to spend with their families and their children. It would be OK if they were taking volunteers who wanted to work that day. I assure you, that is not the case. The employees are being forced to work or loose their jobs. Even worse, the announcement was made only a few days ago. I know my Christmas plans are already set in stone and I imagine that is the case with the employees at McDonald's who now have to call their familes and cancel or worse explain to their children why they can not be there on Christmas. Consider those who have family out of town who will miss the opportunity to visit and enjoy their loved ones company.
Please join me in writing a letter to the Columbus Ohio Corporate Office at...
Two Easton Oval Suite 200
Columbus, Ohio 43081
or call 614-418-3300.
Hopefully there is still time to influence them to "change" their minds and realize this will end up hurting their sales nationwide a lot more than it will help!
Thank You to all who are willing to help!
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November 16, 2008
Rude employees
I began placing an order through the drive-thru & had to repeat &/or correct it 3 times because server kept interrupting me. Drove to the window to pay. The bill was $16.23;I gave her a $50.00 & told her, twice, that I had the .23 in change; she did not pay attention, continued to make change & handed me change. I was still holding the .23 and told her I had the correct change as I wanted all bills. She said in a hateful tone "Well, I've already shut my drawer." I replied "you should pay attention to your customers." She got angry & yelled "F*** you, b****!" When I reached the second window to get my food, I asked for the shift manager & told him I was angry & she shouldn't be allowed to talk to customers like that - HIS reply was "I will have to check that out with her." HE NEVER OFFERED AN APOLOGY! He just kept saying he would have to check it out with her. I asked for his store manager's phone number & his district manager's phone number. He gave them to me & walked off. I asked another employee for the girl's name that yelled at me; she then came up to the second window & stated her name was Viola and then said "So, now can you move and leave so we can serve other people!" in a very hateful tone and with a smirk on her face.
This sort of behavior by an employee is unconsciounable. I am offended, & since we live in a small town, my daughter, who was with me, feels very threatened that this employee may retaliate! All we did was order hamburgers and we were abused and assaulted and treated in a degrading and insulting manner! This was the store in Roswell, New Mexico that is shaped like an alien ship - the only kind in the world - unfortunately, it is also the only McDonald's in the world where I've been cussed at and the manager treats me like I am the problem. Never again will I darken the door of McDonalds and the very sad truth of this matter is that I am certain NOTHING will ever be done about it and these sort of people will get away with it.
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November 9, 2008
wrong order
I went to the McDonald's in Phoebus the other day (one right off 64). There were no people in line, yet they still messed up my order. I ordered a big n tasty meal with only ketchup, lettuce, onion and tomatoes. When I got the food back to my house, there was no lettuce! Can you tards not read your screen to put lettuce on my sandwich?
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October 30, 2008
Monopoly and petty General Manager Danielle
The McDonald's on 42nd & Noland in Independence, Missouri.
Its the last week of the Monopoly game and I've been eating there for lunch just about everyday. The only reason I go there and not somewhere else is the Monopoly game. I play online as well.
Today, I got my food, but my drink didnt have the game pieces. My big mac and fries did. This is Not unusual. Every other day one of the items didnt have the game pieces. I simply pointed it out and they gave me another empty container that had the pieces. No big deal.
Today, Danielle the General Manager decided she wanted to have an attitude problem and said "We can't swap out containers." She said "can't". As though they hadn't done it every other day. I pointed this out, but she was very full of her own self-importance and measly power of being a manager, that she refused.
I was getting upset and she just smirked and chuckled at me. Danielle. The General Manager of the store. Laughing and smirking at a PAYING customer.
Independence, Missouri. Danielle the General Manager. She needs to know who pays her salary.
I still didnt get my Monopoly pieces.
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October 23, 2008
Harassment
Like many ppl in the area im sure i go to this mcdonalds a lot--mostly to get a drink. Nothing big u think. You go thru a drive-thru, order a drink and leave. Not at this hell of a mcdonald's with the kind of psychos working there. i've had this problem there numerous times and have complained. First off, the person taking the order--is a jerk and in some cases I've been yelled at by the crazy teen or college animals that work there... mostly the females of course-- the males seem to be normal. The females that work there are literally loud obnoxious and just flat out crazy. Once I drove thru there ordered a dollar menu item, and I went to the window. The female began arguing and fighting with me with regards to what I ordered. I said I ordered a coffee, and she differed and began saying I ordered something else. She was being belligerent and crazy, rude, and just screaming at me, harassing, for no reason. I pulled forward to pay at the other window hoping to avoid the yelling psychopath.
As I was driving to the 2nd window the psycho began yelling at me 'YOU NEDE TO PAY'!! and freaking out literally in that manner as if i was trying to steal a dollar menu item. the low class wench literally chased me to the 2nd window in a loud attempt to explain to her co-workers that I didn't pay for my dollar menu item and needed to be monitored in some form. She ran to the window to continue harassing me and I told her I didn't think so and to get a manager... I explained to the manager that his psycho of a whacko employee was yelling at me for no reason and flipping out and acting nuts... he just said 'oh i am sorry' was giggling and didn't care to reprimand the deranged animal for her behavior and harassing customers in this way... everytime I went most of the time the 'female' employee taking your money is nasty in some form...or just rude or mean in various ways-- the guys have yelled before but only saying 'BYEEEE' and once even said my name... I have no clue why.
At one point, then handing me a drink began to become some kind of an ordeal. For some reason the uneducated cretins working there for some reason decided that they wanted to hold the drink back far away from me, in some form or seemingly want to make it a difficult ordeal for me to even get my drink from them. I began to notice this and get annoyed... it seemed intentional and happened numerous times-- I mean how hard is it to hand a customer an item? You reach forward, hand it to them... etc... these classless freaks decided to make it some kind of bizarre scenario where they were holding it further back... or holding it high up to where it's almost difficult for you to get. For me it's even more difficult with a painful arm, so I have to tell them... can you pull it forward some-- they don't care for some reason it's some kind of strange joke to them... and then it became almost a recurring game... until I complained.
Now, there is only one employee who literally just hands me my items normally-- the rest do these strange bizarre things...with regards to just giving me something and it becomes a very irritating and draining exchange. I went to the restaurant again.. and an african american employee (of course immature young witch) was trying to do the same-- hand me a drink... of course.. she couldn't just 'hand it to me'... there is a 'crazy' game involved where... they can't hand it to my hand-- they have to sit there and hold it and do God knows what-- it is so crazy to me that people are this sick and low... that they do this to people just to make things difficult for them... she then 'intentionally' almost threw the drink--ie she couldn't place it in my hand... after 1-2 seconds of just sitting there contemplating how she was going to give it to me-- no..she had to purposely just 'drop' it and i literally just caught it before it fell-- I'd love to say.. oh it was accidental---it surely wasn't... you don't just spill a drink in that manner--sometimes things accidentally fall or people don't grab them-- she purposely was just dropping it--so it could fall, i luckily caught it... then she said 'oh --the lid is coming off' as if she wanted me to hand it back to her-- so I could repeat the entire nightmarish process of just trying to receive a simple item from a drive thru.
This to me, is something so messed up i can't even begin to explain... but this is what these low class heathens at these kinds of places do--especially mcdonald's. I figure that u have to have to be some kind of severely twisted and sick in the head person to pull this kind of garbage on a customer...and for what reason? The people or sickos that work here... should definitely not be working here, or anywhere.
What kind of complaint is it that u have to call corporate to say that their deranged employees aren't handing you a drink properly and are doing things to make it difficult for you just to receive a simple item from a drive thru? This is just crazy to me. but for now I've had it. I have to file this complaint and of course call the store, but of course. It seems like they will take it ias a joke and keep pulling the same thing on you... because handing a customer who they are picking on int his manner, an item is such a difficult draining and challenging ordeal that now numerous complaints have to be filed with regards to it? What kind of sick people are these that they are doing this to a customer, or any customer, I've never heard anything like this, but in this day and age-- the way these types of sick people are-- this not only petty but bizarrely petty types of situations occur and the mentality of these kind of stupid people is so warped and low. it is shocking, but not even shocking. they are capable of anything that is just so strange and off the wall. I hope mcdonald's does something about these classless uneducated no character creeps but i doubt they will. They'll probably pat them on the back and give them more ways and ideas to screw with customers.
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September 29, 2008
Horrible service
I went to a McDonald's on September 28th at Foothill & Archibald in Rancho Cucamonga, California, and was appalled at the horrible customer service. If this was a rare occasion, I would have ignored it; however, this seems to be the norm for any McDonald's that I go to any more. I was in one of the drive throughs that split, allowing two cars to order. When the truck in front of me ordered and pulled up, and the car in the other lane ordered, the line in the front stopped; apparently they were waiting on food to be made. Never at any time did an employee acknowledge that I was there, waiting to order, even when I repeatedly called into the drive through speaker. After five minutes the line started moving, and I called in again; still no response. The order taker takes the order of the car in the other lane that pulled up after I had been waiting for over 3 minutes, and I call again; still no answer. Finally, thinking the speaker broke, I backed up and went into the other lane, where I am immediately waited on. I tell the person that I think the other speaker is broken, and his reply is, "No, we were just backed up". So basically, he was just ignoring me when I was in the other lane. When I called the 800 number for customer service, I was told the information would be passed on to the store manager; they did nothing else to help me. McDonald's service is the worst of any fast food restaurant I have ever gone to, and after yesterday I will never go to another McDonald's again.
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September 28, 2008
purchase two gift cards that were not activated
9/28
I purchased two McDonald's gift cards for $5 on each. The employee who activated them did it incorrectly and I did not find out until 3 weeks later when the two individuals tried to use them that they were never activated. I no longer have the receipt, I went to the original store and did not get any help. I called customer service and was told that they would not honor the 2 $5 cards. So, I spent $10 at McDonald's and received no product due to employee error. If this is how McDonald's does business then I plan to never doing business with them again. I plan on telling whoever will listen not to do business with them. Sincerely submitted, Lynise Keller
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