always bad service here at the hand out window. The people are always rude jerks, they shove your things at you, rude, mean bad attitude...it never changes. It seems they only hire bad mannered losers to work at this place, people are never nice and only rude. Not a good place to go to at all and these idiots need to be trained in customer service

My boyfriend and I stopped at macdonalds in tygervalleyroad half past 10 in the morning. We were on our way to de Grendel winery. We did not have breakfast and thought that we want to get a takeaway muffin because we do not have to wait for chips or other food to be fried and the muffins is already made and packed. We bought 2 takeaway muffins at the macdonalds next to the Greenpoint stadion a few days before this insident so we know how it should be done. We ordered and waited 15 min at the drive through, then we were told to park. My boyfriend refuced and asked several times for the manager, who pitched up 15min after that. Eventually we were told the muffins is still in a fridge, my boyfriend got upset and asked is money back. Why do we have to wait such long time to be told the muffins is still frozen? Why didn't they told it to us when we ordered, sothat we could have ordered something else? The worst was when the manager eventually pitched he yelled at us for being inpatient, we left with our money and very upset. We support macdonalds regularly but this incident changed our mind. The shop wasn't even busy, three or four customars!!!

Having been loate to buy from the Atterbury branch of McDonalds due to previous experiences, but feeling very peckish I decided to give them another chance. I ordered a small Big Mac meal with a medium strawberry milkshake instead of the coke and a medium Cajun chicken meal again with a chocolate milkshake instead of the coke from the intercomm system at the entrance to the drive through and then progressed reasonable quickly past the pay station until 3rd in line to be given my order. After 1015 minutes I eventually turned off my cars motor and waited probably another 5 to 10 minutes before progessing a spot. While waiting a young blonde female came to the window (from a car that had just come into the parkng area) to complain that she had received a wrap instead of her burger. When this was eventually sorted out she left with the comment that the staff at Macs 'should wake up'...Thanks to her I checked my order when I eventually received it and found the instaed of 2 milkshakes I had been given a coke and the chocolate shake. I then insisted on speaking to the manager and suggested that he reply the assistant at the window because she was obviously utterly useless.

This is to all of the dumb customers that come in the local McDonald's I work for.

The cheap-skates that try and get a BigMac for a dollar by ordering a McDouble and having it changed to add BigMac sauce and lettuce. Just buy a fricken BigMac because a lot of other McDonald's are starting to charge for the sauces no matter what. If it doesn't come with it then you will get charged.

People asking for a water cup then turn around and grab a coke when no one is looking then when they do get caught they have the stupid intentions to fight about it or call corporate about it. Makes you look very stupid in the long run and we all have a huge laugh at your expense.

All of these order mess ups I hear about. Nine times out of ten it's the customers fault because they don't know how to order let alone know what fast food restaurant they are visiting... "Yes I want a whopper, biggie sized with a pepsi". There is no 99 cent menu, there is a dollar menu and there is no McNuggets on the dollar menu.

Yes breakfast is over at 10:30am on week days and 11:00am on weekends. We start breakfast at 4:00am so there is a run for 8 1/2 hours to 9 hours. Just wake up earlier.

To the customers that take a long drive to work day in and out. Why bother stopping for food at the one near your house then turn around and complain 45minutes later when you arrive at your place of work that your food is cold. The food has a lifespan of seven minutes tops before it gets cold, less if its cold out or with your A/C on low.

To the customers that come inside for their food. If you see a fresh basket of fries go into the fry hopper. you see the fries get scooped into a bag or box and placed in your bag then turn around and tell the employee you want fresh fries. How much fresher do you want them? Want us to go to a farm, pick the potato, come back, wash, cut and fry it before your eyes?

To the customers that come in very late at night after the lobby is closed. It's going to take a while to get your food. Reason being there are only two to three people on staff and people have a champagne taste with coke-a-cola money. People wanting their square fishstick fresh out of the grease for their Filet-O-Fish that takes 5 minutes to cook. Or since recently of the major deals on McNuggets we have a hard time keeping them ready to go and they take about four minutes to cook. Crispy chicken take about eight minutes and so on. We can't park the cars because it's after hours and it's a security hazard to open the doors. So don't expect for free food, discounts or anything out of the nature. Also if you're the type of people that want fresh food think about the hungry people that are in line with you.

When it's raining you rather use the Drive-Thru, I don't blame you. But when you pull up to the window please and I beg you, turn off the wipers. We don't want to get soaked with dirty rain water.

If we mess up on a order and you decided to come back to get it fixed. We need the receipt and food. Yea we toss out the food but we don't want to get ripped off in the long run. "Yes, I ordered three McDoubles with out Mustard. Well they have Mustard" Well how do we know you didn't eat them anyway when you just bring back a receipt? Would you do this if you bought say a big screen TV that was faulty? I think not.

We are only human people, mistakes happen. If in doubt check your food. So if you get a Quarter Pounder with Cheese and ask for no cheese, please check it. You try making a hundred or so QPCes in a hours time. you'll get use to slapping on cheese on each one that gets passed to you. You're not better then us, we are equal. we are all human. Some of us get paid more then you and others make minimum wage. All depends on their job title. Heck im a manager and I get 8:50 a hour. That really sucks but do to the job market I have no choice. I'm able to just get by supporting four kids with out government help with my job. I live paycheck to paycheck like millions of other Americans.

Long story short. If you keep getting the wrong order or bad service it's ether these two reasons.
A: You don't know how to order.
B: You expect too much for a fast food restaurant. This isn't some five star elite restaurant.

As to a fellow co-worker always says "Stupid people have to eat too"

My name is James Outley, i was an employee at McDonald's on Forest Drive in Columbia, SC. The 19th of this month would have been 2-years of employment. I am filing this complaint because of the treatment of me and my fellow employees. Since i began working at McDonald's, my store manager Tammy Brazell has uses profanity, made smart remarks, and has been VERY disrespectful. She has no respect for any of her employees, she always threatens us with our jobs, uses profanity towards us, talks to us like we are STUPID, and she LOVES to call us INCOMPETENT. Not only as an employee, am i HIGHLY upset, but just as a human being to be spoken to as I am a animal is VERY DISRESPECTFUL. We have all made several calls trying to have the problem fixed, but it is obvious to us that her boss and the owner of the franchise (GEORGE SENSOR) DO NOT CARE! He refuses to return any phone calls or e-mails with that being said I PERSONALLY WILL NOT LET THIS STAND!