I took my young grandson to McDonald's on Monday as I often do, just not this particular McDonald's. I have to say I was astonished at the deplorable condition of these premises. While a 1/2 dozen or employees chatted at the front the place was in shambles. Garbages everywhere overflowing, tables and floors covered in litter, and the floors and tables were filthy. Even the windows in this place were filthy. I would not allow my grandson to play in the play area because the grunge was just too much, I don't think the place has ever been wiped down since it opened. I don't usually complain but this place was UNBELIEVABLE! You would never consider taking your shoes off in that play area for what you might pick up! I am sure noone cares, but felt better at least letting the rest of the public know to stay away from this place unless you want to get SICK!

Went thru the drive thru and did not receive complete order. I placed a call to the restaurant and someone answered and ask if I could come back in tonight to get remainder of order. When I told her no, she told me to hold on and instead of placing phone on hold, I could hear business (drive thru, etc) in background. I've been waiting for over 30 minutes for someone to come back to the phone.

On 3/31/2008 at approximately 1030 AM, I went to the MacDonald's Restaurant on 72nd St and Third Avenue. I had the misfortune of encountering the rudest person I have ever met. The young man who would not give his name up, was hispanic. The manager would not give his name to me and hid him in the back of the store. She would not give me a phone where I could put in a complaint. The boy was arguementive and tried to dictate to me what I had ordered. I told him he was wrong and he argued to the point of driving me out the door without my breakfast. I am a live long patronizer of macdonalds and they are the closest one to my home. I am disabled and of the age 56yr. I have always expirienced very polite workers at any MacDonald's I have patronize.This person should be moved from the Bayride store or at least train your employees on how to speak to customers. In any event, thank you for paying attention to my complaint

On a recent visit to the Cuba, MO McDonald's I was very unhappy with the service. I was patiently waiting in line (only 2 people on the registers and about 10 people in line at each) when I was subjected to unfair treatment. I had just placed my order and was waiting for it to be filled when another couple came in and were noticed by a manager and obvious friend of theirs. The manager came out from behind the counter and pulled them slightly apart from the other people still waiting in line. As I had already ordered I had stepped to behind most of the others awaiting my order and was able to hear what she told them. She asked them what they wanted, they desired almost exactly what I was waiting for and what was having to be done at the time because they had run out. Hence, my waiting. I then witnessed the manager go back and about that time take the food that had just been put on the shelf into a bag and bring it out to the people. MY food! How do I know? Because as she started to get it another employee stopped her and said something to her that had them both looking at me and catching my eye. That didn't stop her she took the food brought it out from behind the counter and gave it to her friends telling them it was on her. I then had to wait for a second order of food to be made before I could get my order. I have not been back!