I have had two major problems with Caspers McDonalds, 1st one being about two weeks ago when I went to the McDonalds on Bush Blvd in Tampa fla, I went to use the rest rooms and was told by the manger that they were closed, HOW CAN A MAJOR RESTAURANT CLOSE ITS RESTROOMS AND STAY OPEN THIS WOULD SEEM TO BE A VOLATION OF HEALTH AND SAFFTY AS YOU CAN NOT GO TO THE BATHROOM OR WASH YOUR HANDS, I WAS NOT OFFERED ANTOHER SOLUTION AND LEFT TO GO ELSEWHERE . Today May 19, 2009 I went to another CASPERS MCDONALDS IN VALRICO FLA, I went through Drive Through and ordered When I got to the window I told them I have to pay half Cash and half on my debit card as I only had so much money in my Acct, they said they couldent do that so I ask for a manger as was told by him it couldent be done, THIS IS A MAJOR RESTAURANT I WOULD HAVE THOUGHT THAT A MANAGER WOULD BE SMART ENOUGH, TO SPLIT THE ORDER IN TWO AND TAKE TWO PAYMENTS BUT NO I WAS TURNED AWAY WITH OUT MY FOOD OR MCDONALDS GETTTING ANY OF MY MONEY, I called Caspers and tryed to get someone To Return my calls after 3 or 4 Calls I told them i need to speak with some one as I WAS VERY DISPOINTED IN THE WAY CASPERS RUNS ITS RESTANURANTS AND HANDLES ITS HEALTH AND SAFFTY AND HOW IT PEOPLE TREAT THERE CUSTOMERS, I Was put on the phone with the VICE PRES. BOB CONIGLIARO" spelling might be wrong" His Title is FRENDLY MARKETING MANAGER His remark to me was "WHAT DO YOU WANT ME TO DO MAKR YOUR CAR PAYMENT FOR YOU "... I CANT BELIEVE THE THE VICE PRESIDENT OF CASPERS WOULD SAY SUCH A THING !!! HE DID OFFER ME TWO LUNCH VOUCHERS AND I SAID AT THIS POINT I DONT WANT THEM AND HE SAID WE ARE DONE WITH YOU AND HUNG UP !!! So I Called CASPERS HEADQUARTERS BACK UP AND TOLD THE PERSON ANSWERING THE PHONE ITHINK HER NAME WAS CARLA AND TOLD HER I DIDENT THINK THE SMART ASS COMENT THAT HER .V.P. OF CASPERS MADE TO ME WAS RIGHT !!! She said you dont have to talk to me like that, I didnt say any thing wrong, I DIDENT CUSS her all I was saying was that her V.P. BOB CONIGLIARO HAD MADE SMART ASS REMARKS TO ME, I was put on hold and Told if I called back to make complaints I WOULD HAVE A REVERSE TRACE PUT ON MY PHONE AND I WOULD BE ARRESTED FOR HARRASEMENT ...CAN YOU BELEAVE THAT MCDONALDS V.P WOULD SAY THESE KIND OF THINGS, I THINK THEY CAN KEEP THERE TWO MEALS THAT THEY WERE GOING TO GIVE ME FOR MY PROBLEMS AT THERE RESTAURANTS, IF YOU HAD ALSO HAD PROBLEMS WITH CASPERS MCDONALDS PLEASE LET OTHERS KNOW LIKE I AM DOING AS THEY MAKE MILLIONS OF DOLLERS OFF OF PEOPLE LIKE YOU AND ME, THANK YOU ERIC