For some reason, a simple two item order gets mixed-up. At this location, you will need to repeat the order at least twice, because the order taker fails to listen. Secondly, they want you to go the "second window" and there the order you ordered will be most likely incorrect. This McDonald's by Casper lacks in attention to customer's detail. The manager, Jason, hmmmm, he seems very professional but lacks getting his crew team to be better at order taking. And, there have times when the crew are "rude". Caspers at this location doesn't seem to care. Casper should hire more crew persons to get the order's made up and placed in their bags and given to the customer at the "second window" after payment and not told go to the next window "and" get someone in their who is "LISTENS" correctly. Never does this happen at Chick-Fil-A, and there are better McDonald's locations that treat their customers way better. I believe the manager at this location should work the outside sweeping instead of being rude.

Our family recently went to the McDonals at 4443 West Kennedy Ave (store #1155) and received excellent customer service from everyone there. I would particularly like to highlight a young man named Howard that helped us in the drive thru. He was extremely profession and polite but mostly my young son loved their converstation. He rides in the back seat and Howard was friendly and funny to him. I'm sure he is a great asset to his team and helped us have a great day. Please pass this along to Howard for us. Thank you

Ive been an employee for caspers for allmost a year now, and just recently noticed when i got my w-2 that NO federal taxes were being withheld in 2010! WHY. Apperently i wasnt making enought money SO caspers took it upon themselfs to NOT take the taxes out, so now instead of my FAMILY RECEIVING A TAX REFUND! which we desperatly needed, we have TO PAY! ALOT...
When i recieve my check stubs i see money being taken out (fica and ss) didnt think that either one of those wasnt the federal tax that SHOULD have been taken out! THIS IS COMPLETE BULLSHIT AND UNETHICALL AND QUITE SNEAKY IF YOU ASK ME.
My pay rate has not changed at all, but this year (2011) my check stub shows federal income taxes being withheld! HMMMMMMMMM now i wonder if soooo many ppl called caspers main officee complaining about this that they decided to do the right thing! i will be calling the IRS and complaing as well. i urge all of you to boycott caspers mcdonalds and all it affiliates! its wrong what they did in this economy. and they shouldnt be making billions of dollars doing it!