McDonalds

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Australia

McDonalds Reviews

rroxy04 July 21, 2011
preparation of food/customer service
I am writing on this site because I have been to the Macdonalds website and also their face book page but nowhere is there anywhere to write to them or contact them. I normally have no problems with mcdonalds restaurants except for the customer service at pretty much any mcdonalds that i go to, but i guess that is to be expected when they hire such young people who have absolutely no work ethic at all. But I am writing in particular to complain about a meal I got there today, I got a bacon and egg muffin meal with a frozen raspberry drink, the egg on the mcmuffin had eggshells in it and when I got to the bottom of my drink there was a dead fruit fly in it. Its absolutely disgusting, I want to contact someone from the store but no where I can find any contact details for management.
McHell1971 July 13, 2011
Customers Suck!
This is to all of the dumb customers that come in the local McDonald's I work for.

The cheap-skates that try and get a BigMac for a dollar by ordering a McDouble and having it changed to add BigMac sauce and lettuce. Just buy a fricken BigMac because a lot of other McDonald's are starting to charge for the sauces no matter what. If it doesn't come with it then you will get charged.

All of these order mess ups I hear about. Nine times out of ten it's the customers fault because they don't know how to order let alone know what fast food restaurant they are visiting... "Yes I want a whopper, biggie sized with a pepsi". There is no 99 cent menu, there is a dollar menu and there is no McNuggets on the dollar menu.

Yes breakfast is over at 10:30am on week days and 10:30 on weekends. We start breakfast at 5:30 AM so there is a run for 5 hours. Just wake up earlier.

To the customers that take a long drive to work day in and out. Why bother stopping for food at the one near your house then turn around and complain 45minutes later when you arrive at your place of work that your food is cold. The food has a lifespan of seven minutes tops before it gets cold, less if its cold out or with your A/C on low.

To the customers that come inside for their food. If you see a fresh basket of fries go into the fry hopper. you see the fries get scooped into a bag or box and placed in your bag then turn around and tell the employee you want fresh fries. How much fresher do you want them? Want us to go to a farm, pick the potato, come back, wash, cut and fry it before your eyes?

To the customers that come in very late at night after the lobby is closed. It's going to take a while to get your food. Reason being there are only two to three people on staff and people have a champagne taste with coke-a-cola money. People wanting their square fishstick fresh out of the grease for their Filet-O-Fish that takes 5 minutes to cook. Or since recently of the major deals on McNuggets we have a hard time keeping them ready to go and they take about four minutes to cook. Crispy chicken take about eight minutes and so on. We can't park the cars because it's after hours and it's a security hazard to open the doors. So don't expect for free food, discounts or anything out of the nature. Also if you're the type of people that want fresh food think about the hungry people that are in line with you.

When it's raining you rather use the Drive-Thru, I don't blame you. But when you pull up to the window please and I beg you, turn off the wipers. We don't want to get soaked with dirty rain water.

If we mess up on a order and you decided to come back to get it fixed. We need the receipt and food. Yea we toss out the food but we don't want to get ripped off in the long run. "Yes, I ordered three McDoubles with out Mustard. Well they have Mustard" Well how do we know you didn't eat them anyway when you just bring back a receipt? Would you do this if you bought say a big screen TV that was faulty? I think not.

We are only human people, mistakes happen. If in doubt check your food. So if you get a Quarter Pounder with Cheese and ask for no cheese, please check it. You try making a hundred or so QPCes in a hours time. you'll get use to slapping on cheese on each one that gets passed to you. You're not better then us, we are equal. we are all human. Some of us get paid more then you and others make minimum wage. All depends on their job title. Heck im a manager and I get 8.00 a hour. That really sucks but do to the job market I have no choice. I live paycheck to paycheck like millions of other Americans.

Long story short. If you keep getting the wrong order or bad service it's ether these two reasons.
A: You don't know how to order.
B: You expect too much for a fast food restaurant. This isn't some five star elite restaurant.
And Have a Great Day! (Insert James Flaws Here! LOL)

As to a fellow co-worker always says "Stupid people have to eat too"
Shit | Shit | Shit | Shit | Shit | Shit July 12, 2011
found 10k in bag arrested because i beat up cop
i recently recieved a mcdonalds bag containing 10 k us dollars the police were called on me because they said i had to give it back long story short the responding officer ended on his back on the floor with me punching the shit outaa him fucking coward he deservved it
hiding behind a fucking badge fucking lawman
Concerned Citizen for humane rightss July 10, 2011
Employees being punished for being sick.
Hello, this complaint deals with this particular franchise punishing its employees for being sick. It has come to my attention that the Mcdonalds corporation forces there employees to get a doctors note when they are sick. These poor people are barely making enough money to make ends meet in this economy. If the loss of a day is not bad enough, forcing them to pay a doctor for a note is really horrible. The only people with insurance are managers.
I'm thinking a class act suit is in order, for all the loss and emotional suffering that they have to endure. Or the corporate big bosses can do a little revision and implement 21st century practices, like sick days for full time employees or some form of minor insurance for days when women get there periods and are so cramped up that they can barely walk. Why should they lose a day of work and have to pay a doctors bill that will cost them several days of work...The corporation needs to do something soon. In this time of problems that all of us are going threw, they need to step up and be more compassionate...
oh so disappointed July 9, 2011
employee treatment
Ihave family that work at the McDonald's restaurants in whitby Ontario. I am appalled at the inhuane treatment of their employees. The managers are on power trips and want to dish out demeaning punishments for the simples violations. How is being sent home early for not being happy enough. However the treatment depends on who you are! There are some employess who seem to coast through like they are at a normal place of employment while the rest are treated like something they scraped of your shoe. Can't complain or life gets worse!
Sad to see a bubbly young person so deflated and miserabe because they hate their job so intensley. We have had witnesses to the foul treatment and they too have been shocked and appalled. I wish I could saymore but I don't want to have them centered out and have life anymore miserable for them. My advice DO NOT work or have your loved ones be subjected to the humiliation and hurt that McDonald's in Whibty dishes out to their employees!
Vinay v singh July 8, 2011
Poor service with fraud
Hi,
This is with regard to the Order num (Hin-08/07/2011-22137). what these people do is they take the order over the phone and they give us the amount to be paid. But they dont deliver the same items at the time of delivery. when u check the bill u will find that money is charged for each and every item which hve ordered but not delievered..this is not the first time it has happened. I know this complaint will be ignored and MCD are not going to suffer any loss by loosing a customer like me.
upsetworker July 7, 2011
unfairness
i have been working at mcdonalds since march of this year...every week they have me on the schedule between 25 and 30 hours...i am a hard worker, very respectful, and obiedient. not trying to brag but most of the time, i do way more than most people there..i know im a good worker because i am the employee of the month...so a few weeks ago we lost our store manager so another manager makes the work schedule. last week she gave me 14 hours and attached a note to the bottom of the schedule saying hours have been cut because of work performance and people calling in..the whole time i been working here i never called in not one time, i come in everytime they call and say they are short workers, i stay over for them everytime they ask when they need help. i dont understand. today, before i clocked out from working 5 hours, she said go ahead amd clock out, you already over 5 minutes. i clocked out and started walking to the back to get my purse out the crew room. she yells out where you going i didnt put the new schedule up yet...once i ordered my food, and asked for my employee discount she had this look on her face like she didnt want to use her code...she did it then walked to the back of the store. i dont know if im overthinking, but i feel like my manager doesnt like me..i dont know what to do except look for a new job, but its hard finding a job. who would i go to and discuss this with???
Ugrinalde July 4, 2011
False advertising, plain & simple
Attention, all Mcdonalds customers. This is probably happening at your local McDonalds as well. McDonalds advertises, (on TV, billboards, etc.), their Sweet Tea for $1. BUT, if you order a meal with it, they JACK THE PRICE to $1.60. False advertising, plain & simple. YET, it is advertised on their menu board as $1. I have contacted the BBB, and they have closed this since McDonalds corporate WILL NOT RESPOND. The only thing the employees say when questioned, is 'We have to charge like that'. PLEASE people, check this out at your local McDonalds, and join the fight against this blatant fraud!!
Geraint July 3, 2011
standard of service
Hi there,
For some time now my self, family and friends have been going to McDonald's restaurant in Aberdare, S.Wales, for week end treats for the kids, coffees and ice creams etc and it comes to a point where it makes you so angry I'm taking the time to write this e-mail to say in all the years of me going to McDonald's from a small child to a 28 year old man with 2 children, has the standard slipped to a level where I'm actually complaining. I can hand on heart say I've never visited that branch and there hasn't been some wrong, same goes for family members and friends, its not a huge restaurant and I don't see how they can get it wrong every time and the much bigger ones that are always rushed off their feet seem to be fine. I'll list some of the problems that we counter the most,
1. Fizzy drinks are flat.
2. Chips are cold
3. Missing parts of the order
4. If you have to wait for a burger they give you the rest of your food then bring out the grill order 5 to 10 mins later when the rest of your food is cold.
5. Milk shake machine never works.
6. Coffee machine never works.
7. They way they pack the food bags the chips are up side down the burgers fall out and have to be rescued. 8. Pancakes are hard
I mean is it really that difficult, McDonald's has been around for ever, I'm a telecommunications engineer and I can see it, how does it escape the attention of the people running this branch. McDonald's has always been my favourite fast food restaurant I travel around in my job a lot and always grab a coffee on the move, only this restaurant we re having these problems, just thought you should know, thanks for taking the time to read this e-mail,
Geraint Moon
[email protected]
dixiewixie July 2, 2011
Garbage
I live in the complex across the street from McDonalds. There is constantly McDonalds garbage all over the street, side walks, in our complex gardens and now in our complex. It is bad enough living so close to a discusting smelling and unhealthy business but now I am suppose to clean up their garbage. They obviously don't care about the environment or the neighbourhood! They need to send up clean up crews 24/7 for the whole street. McDonalds is discusting and I'm not sure how anyone would let their "food" into their bodies..

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