A week ago, i received stale /rubbery chips, and when i took them back to complain, the employee said "sure ill get you the fresh ones that just came up..." Now, tonight, I ordered a simple order of 2 big macs ( no pickle) & 1 chicken burger through the drive through. I was told to wait in the bay, not specifying which one. I parked and waited, and waited, and waited, for about 10 mins, then to see my order get given to another car also waiting in the bays. Meanwhile, car after car were leaving the drive through with their food having ordered after me. I finally spoke up and said that the order was mine. I drove off, we began to eat. Firstly, the burgers were cold and must have been thrown together because they were so messy, but the 2 big macs had pickle in them when id specifically asked for none. Out of courtesy, they never apologized for the delay and most certainly didn't give me anything complementary. It happens time after time at SEAFORD McDONALDS, in SOUTH AUSTRALIA. This all happened about 2am on a sunday morning. Surely they are not that busy that they could muck up that badly. WHAT EVER HAPPENED TO THE 3 MINUTE RULE THAT IF ITS NOT DELIVERED TO YOU WITHIN 3 MINUTES, IT'S FREE!!! Customer service is just not the same, and it sucks cause were paying more for the food, but you dont get any better service.

I have been to the Mc Donalds servral times over the last 3 years and EVERY SINGLE TIME I ordered my favaorite milk shake and not even once they could supply me with it. The excuse is every time that they are out of stock. It is very disappointing. I will NEVER ever visit that branch again. They didn't even try to suggest something else to me.

I ordered a large ice coffee with cream only - no liquid sugar or any sugar. This black employee brought me the large ice coffee filled to about 1-1/2 from top of plastic container. I asked her to please add more coffee (in other words fill it up at least) and what she did was add more ice while laughing as she handed it to me. I must say the rudeness and disrespect has travelled over into the business world. This McDonalds is not the only McDonalds that offer rudeness and very poor service in the Jackson area. I find that the McDonalds on Beasley in Jackson is even worse. I have been taking my coffee (no sugar) this way for at least 40 years and I'm not about to start taking it any other way. I'm from Chicago, who just recently moved to Madison, MS. I had not problems there ordering what I want, but coming to the Jackson area is another thing. The employees will argue with you when you order ice coffee with cream only and they add the liquid favor. The employee will tell you "that's the way we make" or "nobody told me you wanted this way." I know the customers can be very difficult at times, but this does not give the employee the right to tell you want was given to them. My understanding is to tell the customer, "I'm sorry, we will make it right" - end of story.

Beasley McDonalds is the worse (Just off of I-55). The employees are rude, argumentative and best of all they roll their eyes a lot. When you check your order before leaving the window and finding that its the wrong order - the employee will roll their eyes and say "its what you order." So this leads me to "no receipt" which you don't get, because its not working. The lines are long, especially around noon. There is a long line - the majority of the time it takes up to 30 minutes to get a meal. Fast Food, it not.

Hwy 51 in Ridgeland is not as bad, but its getting there. In Chicago there were problems that you can live with. But here in Mississippi is another story. I generally just order ice coffee while taking my husband to dialysis. I am a retired Chicago Police Officer and if I serviced the public like the employees at McDonalds, I would be called on the carpet because of the Complaint Registered Numbers (CR#s) acquired by the citizens I serviced. After this incident this morning, I will seek other avenues and establishments to get what I want. I would go to Dunkin Donut, but its only one in the Jackson area and its to far to travel on a daily basis.

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I was at mcdonalds in rolesville nc 27571 on the morning of september 5, 2010. The managers there are so rude to the employees and customers, i asked a question about exchanging a large drink to an ex large drink and she just looked back at me and said its not possible and rolled eyes as if she didnt want to deal with it. I found out by an cashier that it was possible and they nicely charged me a couple of cents for it. There are alot of spanish workers there that do not know how to speak english well they talk to you and shake their heads nd agree to everything they are very inpatient with the customers. I would like for something to be done about the managers or i will take my money some where else if i have to deal with them again.

i got a friend that i see everyday that works at this mcdonalds location in Newton MS. i been there many times and saw that this young lady is been harrassed by the daytime manager saying he is going to fire her over a woman that calls and makes fake stories about this young woman to get her fired. its all because this woman has been phone harrassing her at her home. the young lady has brought proof to show that she has won the case over the woman for harrasment, , but this woman keeps calling the young ladies work even when she isn't working those days and still telling fake stories to get the young one fired. one day the woman called and said her name and told that the young lady had put charges on her for this and had her arrested and wanted McDonalds to fire her now. the thing is that McDONALDS CAN'T fire over fake stories, they can be sued for this. but the day manager keeps harrassing the young lady and is going to fire her anyways. i was there during the trial and saw that the woman was convicted of phone harrassment. the day manager claims to like the woman and is a friend of the woman. McDonalds is the worse place too have employment at. when this young lady takes McDonalds to court for this, i will definitly be there to help the young lady out as a witness to these actions of this day manager. also the day manager is doing sexual harrassment on another employee. i am definitly going to McDONALDS site and give a complaint about this also. its time we all teach this company how to treat their employees.