I went to thru ur drive thru earlier and order dinner for me and my wife. we ordered our food and a few secounds later had to repeat the order.well then we pulled up to the window and notice that the order was wrong.the order taker (Crystal) had made a mistake with the order.which was fine.but when we found this out at the secound window we was dealing with another girl named jessica.as my wife.went to explain to the girl what we had.now mind u was no probs until my wife had said in a normal manner that the order was not correct.and proceeded to tell her what the order was.Jessica speak to my wife in a disrespeatful manner and say's.WELL IT WAS NOT IN THE ORDER AND DON'T BE A SMART MOUTH.which my wife was not a smart mouth about it.was simply trying to tell jessica the order.no diff than anyone else would had.Now this is what i ordered and this is what i was charged for.ordered a # 3 with a meduim DP and a #12 with a large coke.now that does not sound to hard this is what i was charged for #12 withlarge coke a quater pounder with cheese and a med. dp.see the prob .does not look like she was at her station when taking the order.Any how i spoke to the night time manger EISHIA i belive was her name.she simply said she was not up there to no what was going on.And actied in a way as she did not care one way or the other.i eat at this store alot and do not like such attitude and bad service.this is reflecting that ur people at this location is not the right people to do the job.STORE10513.MY WIFE IS WRITING A ARTICLE TO THE NEWS PAPER ABOUT THE FOOD SERVICE IN THIS AREA.THIS STORE AND ITS PROBS WILL BE NOTED.hope u can get things on track and thank u for ur time.

On 3 occasions I ordered a meal with large fries, pulling the order of fries out of the bag, you couldnt see the fries because they were below the red front part of the box. I sent an email to Mcdonalds to complain and the franchise owner called me to rectify it and sent me a voucher for a free meal. I went a month later to get my free meal from this location and low and behold, my fries were half full again. I sent another email to him just to let him know(not for free voucher) and never got a response from him. That was my last visit to that store.

This happened at the store in Knob Noster, Missouri. I went in the yesterday they were not busy but it took 15 minutes to get big mac value meal, I asked for no onions and it seemed like I got extra onions. I took it up to the counter and told the chasier who treated me like an inconvienence, I asked to talk to the manager the cashier rooled her eyes at me and said " I will see if she wants to talk to to you." I waited another 5 minutes before the manager came to the counter and it turns out the manager was the one who I saw playing near the grill for the five minutes I was waiting. I bekive the managers name was Kristen or at least thats what her name tag said. I told kristen the problem and I was treated like a child and told that I has already taken a bite out of it so they cant replace it, I also told her of the wait in an empty store and thats when she started to walk away, I asked for corporates office number and was told to leave before she called the police.

I will never visit that store again I would rather go hungry.

This is the 2nd time that they have served me raw hamburg and when I complained they gave me issues about making me a new one and the new one made me terribly sick too!!

The McDonald's in the Collingwood WalMart is the worst. They are slowly removing the menu so that soon they will be serving hamburgers only. First it was the ice cream - all of it, then caramel dip for the apples, then the grilled cheese. So now there is absolutely no vegetarian option for the Happy Meal, it's nuggets or a burger. My children and I are vegetarians, we used to get the grilled cheese Happy Meal. The last time we ordered it there, we were given apple slices and fries - losing money. The next time we went, we were treated like dirt and told 'we can't give you fries AND apples". It is absolutely ridiculous - you need to have a vegetarian option for kids. In this day and age, you'd think it would be a given for such a huge company. Apparently not.