McDonalds

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Category: Lifestyle

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Australia

McDonalds Reviews

JustMe78 January 5, 2010
Bad Management
I'm complaing about the rude behavior of one morning manager at the McDonalds in Richlands VA. I went in today and I over heard a manager saying that she was sick of one of the employees and that she wished she could fire him. This was supposedly over not having enough food in the cabinet. However, other employees stated that the cabinet was well stocked and that there was a rush on the product that the manager was complaining about. Also this manager is always mean, short tempered, and very rude to employees and some customers. What has happend to survice with a smile?
Keinz January 5, 2010
No food and no money
After waiting, I finally placed my order (2 snack wraps and a large Coke), pulled up, paid and pulled up to the second window. Waited several minutes, then was told to move forward, that they would bring me the wraps. I waited several minutes, watching several cars behind me place their order, get it and leave. Finally, I backed up to the window and asked for my money back. I waited several more minutes. They refused to give me my money or my food. (I assure you, I never so much as raised my voice.) After waiting a total of 20 minutes with no food and no money, I had to leave.
Jito January 4, 2010
Rude manners
I don't know what the hell happeded but I spent almost an hour in the drive-thru at the Newton Falls, OH McDonald's. What made matters worse is the fact that the girl at the window was rude about the fact that I didn't smile and accept the totally lousy service. She siaid "Thank you. Have a nice day."

When I took the bag and didn't say anything, she snapped back with "HAVE A NICE DAY!" in a very rude manner. I said nothing but couldn't wait to get home and find a complaint site to post this on. The worst part about this is the fact that I will probably be responsible for getting her fired from a job that wasn't worth working in the first place.
Mastin January 4, 2010
Overcharged greatly
Waiting for our flight from dalaman airport in turkey to uk, our two kids felt a little hungry so they brought 2xhappy meals from mcdonalds my kids came back with the change after eating the meals, on counting the change and checking the prices we had payed £15.00 FOR THE 2 HAPPY MEALS In uk it only costs around £4.00 so how can they justify charging so much.
Claire Derouen January 1, 2010
Poor Customer Care
I went to this McDonald branch on the 1st of January, at around 22:00; it was open & on the door it's clearly written OPEN 24/24 but the Boys inside (their age is no more than 14 years) refused to serve me & said it's closed & when I asked when will it be re-opened? they didn't answer!! I went & came back after 30 minutes & it is still closed although it's supposed to be 24/24. Imagine I walked about 1Km under the heavy snow to attend this restaurant & when I enter the kids don't reply! The staff here really sucks & it's not the first time they show such nasty attitude!
mypart December 28, 2009
didn't check order
Today (Dec 28) I went by mcdonalds after work to pick up food to bring home. I orderd 3 mighty kids chicken nugget meals and a 20 pc mcnuggets she asked if I wanted sauce and I said yes, i told her what i wanted. after paying for that I decided to order 10 more mcnuggets she asked if i wanted sauce with that, and i said yes, then paid for that. Pulled to 2nd window she gave me 3 kid meals and a bag and 3 drinks. I thaught it was right. Drove home only to discover i was 20 mcnuggets short had 3 packs of sauce. We quickly tried to call mcdonalds but they did not answer phone after several tries still no answer the only other thing was to go back to mcdonalds witch is 16 miles one way. I went to counter and told her what happend they gave me the other nuggets (didn't ask to see my recipt no wait i didn't even get one to start with) I had to just about beg for the sauce for the 44 nuggets i had in all. They was rude about it all together. this is not the first time this has happend to us there the other times my wife checks it before we pull away, this time i was by myself and was in a hurry to get home, only to go back!!! arrrr!!
Bennyh December 27, 2009
food
We visited at the McDoanld in Childress today 12-27-09 about 1:50pm we ordered for 3 different people, none of the orders were right. One hamberger was totally cold, the other had none of the stuff that should have been on the one ordered. It took almost an hour to get though the line. This is very not right for a McDonald's. We live right here in town and they are usually slow, but this day was way worse than any day in Childress for this store. The manager is not much help we have talked to them before and nothing ever changes. Maybe we need a different manager. We usually take the stuff back but after sitting in line so long there was no way we were going back today. Something needs to change at this store, yes they are losing my business. I am really sick of sick of sitting in line and then getting the wrong food and then having to go back and put up with them when trying to get it right.

thank you for listening.

benny harwell
po box 34
childress, tx 79201
not gonna take it anymore December 26, 2009
Bad Service/Missing Order
It's the day after Christmas! Last night we got 7 inches of snow -
Husband and I got the urge f or burgers and fries so we dug the car out and drove to the mcdonalds at Rte 34 in the Home Depot shopping center.
We ordered an Angus Burger, 2 Mcdoubles with no cheese, large fry and large diet cokes.
sat patiently in line while the person on the speaker in the drive thru who needed to learn english a bit longer, repeated the order, and we drove up to window 1 to pay. then pulled up to window 2-
got the drinks, and was handed the bag, drove home.
Got home - no mcdoubles!!! ARGH!!! We live 6 miles from this place, but we were home, had removed boots, coats, etc and had settled to eat-
Damit!!! So my husband called the restaurant, asks for the manager who could barely speak english and was told to come and get them...my husband said that was ridiculous and asked why this location consistently gets orders wrong - the "manager" says in his broken english "we try to make better" - and then asked our name so we could pick them up next time we come by -
it will be a cold day in hell- we are calling McDonald's corporate Monday - this has got to stop!!! Franchisee's like these are ruining your business - ticked off customers are merely promised some food in exchanged for their silence - i sure hope that mcdonalds corp tracks complaints for locations and revokes franchises with too many because portillos and culvers are close by and are far better -
latricia murray December 24, 2009
fries tasted funny and smelt like boo boo
i ordered 21 DOLLARS Worth of food 2 large fries i put like 4 r 5 fries in my mouth and it tasted really weird so i smelt the fries and it smelt like boo boo so i immeadly jumped out of my car and went inside were i spoke with serval workers and a manager the manager told me theres nothing wrong and im smelling the fertalizer outside i asked her to eat it r smell it somethings not right and she had the nastiest attitude so i gave her back all the food except for the fries and today is my birthay im having aparty in 2 hours and i feel like shit please someone help
margaret schmidt December 21, 2009
service
Went in today at 11:05am to the McDonalds on Imola St in Napa. The counter person was rude and not helpfull. I wanted Chicken nuggets and they had a few different choises. The counter person did not even offer any choice. He just gave me the 6 nuggets which was 3.36 I could have gotten a whole meal with 4 nuggets for less then 3.00. I fell he was tring to sell the most expence one. He could have said something about the different items instead of hurring me through the sale. They were not even busy.

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