I find it amazing on the corporate decision McDonalds has made on charging for sauce quantities that exceed what has been determined to be the std. packages of sauces you get for nuggets now. Get real guys, has the current economic depression really effected this multi billion ARCH. This is another example of how corporate america has found a way to recoupe profit on dry materials that has little to no value of cost. Having worked as McDonalds during college and currently in a upper managerial position I cant ignore the current move McDonalds has taken to become leaner. I have to wonder who decided the recommended serving size of an 10z sauce package. I always thought that the goal of a business is to make the customer happy. Let's analize this a little further 2 sauces for a 10 pc nugget at 2oz. That's .2 oz per nugget!!!... are the CEO's against double dipping or what. To make matters worse additing a tomatoe or cheese to sandwich can cost you $.40 cents, that nearly half the price of the sandwich. If this is the new wave of doing business, perhaps we should be getting discounts when we hold the tomatoe or cheese. These new policies are obscured and ridiculous. I was a long term contributor to the Ronald McDonald House, but I think I will save my extra change to cover for extra condiments. What's next charging for ice. ER

McDonalds Customer Services
11-59 High Street
East Finchley
LONDON
N2 8AW 17th September 2009


PERSONAL ACCICENT / INJURY IN MCDONALDS PROPERTY— STRATFORD ON AVON


Dear Sir / Madam

I have started procedures against McDonalds, Stratford On Avon, Warwickshire Branch,

For Accident / Incident / Personal Injury to myself, on Wednesday 16th September 2009.

McDonalds...Wednesday 16th September 2009

Contacted Lawyers & Business colleagues in Media.
Thursday 17th September 2009
Submission Below of Claim / Personal Injury/ Damage & Trauma.

-----------------------------------------------------------------------------------------------

Purchased an Apple Pie. Approx 3pm Weds 16.9.09

This pie has apple 'self contained in an oblong parcel like wrapper'
I was very hungry & immediately unwrapped the thin cardboard like wrapper. Proceeded to 'bite in to the pie' Then the entire pie exploded in my face. Badly burning Mouth, Cheeks, Lips & Tongue.
I was in agonising pains & Trauma, caused by this. No one came to my rescue. I had to get the McDonalds cleaner to bring me some ice. This took 15 Minutes to bring & then by this time, I was in very bad pain & distress...(Due to length of time taken to get any assistance) & (To extent of injury to face & Internal...Lips & Tongue). I asked to see the Manager for a Complaints procedure. There are NO SUCH Incident Forms, NO Personal Claim Forms, NO Reporting NOR Procedures to deal with any injuries OR Incidents. I was informed by SEB Shift Manager. That HE/THEY/WERE NO Way that anyone could or would be able to NOR want to assist in any way.
This Pie was like a BOMB that exploded BOILING HOT SAUCE & McDonalds are to blame for their extremely High cooking temperature, thats REMAINS EXPLOSIVE for a very long period of time, due to a gaseous nature.

I have today, been advised to contact both 1). Health & Safety Executive 2). Environmental Health.
(To which I have contacted). Further contacts discovered & to be explored.

Also advised to FULLY INFORM McDonalds Head Office:
Address: 11-59 High Street, East Finchley. LONDON. N2 8AW.

This company have been and are NEGLIGENT in BOTH their SERVINGS of Boiling Hot Foods (To the Dangerous Nature) To The IGNORANCE of the facts and to the NON ASSISTANCE & IGNORANCE of their Trading regulations.

There apparently are NO Customer Incident Forms.
No Procedures for Accident, NOR Personal Injury Claims / Incidents.

I have several business friends who operate in the Media & will be most interested to publish my findings / experiences & Trauma, should this be necessary to further my claim.

I wish for McDonalds to take better care & responsibility for their business tradings.

If this had happened to a small child, or indeed, had there been anyone close to hand: (Had Boiling Hot & Explosive Liquid) Hit their face and or body part, then this would have been a different story, if the person had been blinded.

"This is very dangerous & extremely serious & MUST Be taken seriously enough to correct any future damage & Prevent from happening again".

"I am claiming for Personal Injury & to Trauma, that has been caused to myself"

I have very influential business contacts, both within the Media & a Lawyer, who can provide both First Class advice & will prepare my submissions & further my claim if deemed necessary.

I look forward to your reply, in communication as soon as is possible.

Yours faithfully

Stephen Bailey
Worcestershire
WR11 1XZ

Tel: 07913-006-016

Dated: 17th September 2009

I RECEIVED A FAKE $10 BILL AS MY CHANGE AT MCDONALDS IN SACRAMENTO CA 95821 ON MARCONI AVE ON 9/11/09 IT WAS SHOWN ON CAMERA HOWEVER THE MANAGER AS WELL AS THE DISTRICT MANAGER SEEM TO BE VERY PASSIVE AND UNCOOPERATIVE IN TAKING RESPONSIBILITY FOR THIS PROBLEM AND REFUSE TO GIVE ME MY MONEY BACK. NOW I ALWAYS ENJOYED TAKING MY LITTLE GIRL AND MYSELF TO MCDONALDS ON VERY OFTEN OCCASIONS BUT THIS DEAL IS MAKING ME CHOOSE OTHER PLACES INSTEAD. I JUST WANT MY DANG MONEY BACK, ITS KINDA RIDICULOUS... THANX JENNIFER CASHIER AT DRIVE THRU WINDOW #1 NOW ME AND MY FAMILY WILL NO LONGER ENJOY THE GOOD OLD MC -TUMMY

Apples in Happy Meal were expired. I advised the person working and was very Rudely told that they were ONLY expired by one day. (the woman was an older east Indian woman) I told her it did not matter how long they had been expired, it was against health department regulations to serve any food that is out of date. She got very upset and went to check her stock and said that was the date on all the apples they had. I said then you better get rid of them. She said, no one else had complained.
The other girl on duty (young with dark hair) was very nice and asked me what I would like instead, fries or cookies, and gave me cookies. She was very helpful and polite, unlike the other woman. This is no way to run a restaurant, even McDonald's.
This one is inside Walmart on Loveridge Rd in Pittsburg, CA 94565

Went through the drive through, and only got half of our order, and what we did get wasn't right. We had to go all the way back after a 15 min. drive home, to get the order corrected, and still they didn't get it right. The manager had t6he worst attitude I have ever seen.