McDonalds

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Category: Lifestyle

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Australia

McDonalds Reviews

lilvixen69 August 12, 2009
Unable to Understand
This isn't so much a complaint as something to make people laugh.

Back when my fiance and I first met, we went to McDonalds on our way to the drive-in one night. We went through drive thru and he ordered a Big Mac with no onions. We drive away and when we reached our destination, there was nothing on the Big Mac BUT onions! No sauce, no pickles--just meat and onions!

This prompted him to tell me the tale of his grandfather years ago. He went to McDonalds and asked for a hamburger with nothing on it. Just a plain hamburger. When he went to eat this burger, it was a bun. Just two pieces of bread slapped together--no meat or anything.

Just something to (hopefully) give all out there a little laugh.
shanna merriman August 11, 2009
sweet and sour sauce
My daughter and I went through the drive thru and ordered chicken nuggets and fries and a ice cream cone. I got to the window and was handed the bag and told the ice cream cone would be right up. I then had to ask for sweet and sour sauce for the nuggets, because the employees failed to ask what kind of sauce if any i wanted. I was then handed one container, and before I could ask for one more for a total of (2) the girl walked away. While waiting for the ice cream cone we began eating the fries which tasted like they had been sitting for awhile another employee approached with the ice cream cone and I asked for one more sweet and sour for a whole total of (2) and she replied well I guess I can give you one this time but in the future we will have to charge you. I was given one to begin with along with stale fries and have never ever in my long past of eating at mcdonalds have ever been told that. At what point can the consumer start charging for rude customer service and just basic stupidity. I realize times are hard, but give us a break. I wanted (2) containers for a 9 piece mcnugget. Oh my it wasn't 20.
Carol in Florida August 9, 2009
Poor Service
I entered the empty lobby of this McDonalds at 7:30pm. A manager was at the front and talking on a cell phone. She refused to serve me. She ignored me. I was standing there with my two young children ages 5 and 2. We were never greeted or acknowledged at all. They acted as though we weren't there . The manager kept talking on her cellphone and walked to the coffee bar area, where she propped her arm on the counter top and kept talking away on her cell phone. The drive-through girl was busy serving the drive-thru and it appeared they had no one to man the front lobby. We continued to wait for 5 minutes, and another couple walked in and waited behind me. At this point I was getting really angry and loudly mentioned that it was unacceptable to keep customers waiting like this with no service. The couple behind me was shocked that we hadn't been served or even looked at by the staff. After about 7 minutes, I got fed up and loudly declared to the manager on her cell phone that I was leaving and her behavior was complelety unacceptable. I called her an idiot and left.
Nicholas 6 August 9, 2009
Terriable service
Ive been to this Mcdonalds alot because its not to far from my house and I have a problem everytime I go. I try to say to myself maybe it will be different this time and it never is. I went to the Mcdonalds on 52nd and wadsworth in denver co at 11:00 August 9. They told me they stop serving breakfest which was not a problem. So I order a Mcdouble no onions small fry and small water. I got my food at 11:10 and of coarse like always they put onions on my burger, I was thinking they should know me by now as many times they have put onions on my burger when I always ask not to. So i gave her my burger back and told the cashier I didnt want onions on my burger. She said ok and I waited, waited, and waited, finally a customer said to me you was here way before me how did I get my food before you. I said good question I ordered at 11:00 and it is now 11:30 the customer asked where is the manager and complained for me. I said I want my money back im not even hungry anymore. Guess what she told me Im sorry I didnt see you there I gave your burger away.Thanks to store number 15661 in Arvada Co 5235 Wadsworth blvd for almost killing me everytime I order food from them because Im allergic to onions. There customer service has never been good either I will take this up with someone higher up.
nevereatthis food August 6, 2009
stupid mcdonalds and manger
the manger let some kids in to the store to hand out paper for there church...i have not problem with that...but when i handed the paper i looked over the paper...and i handed it back to the kid and said i was not intrested... and at this time i started getting yeld at by 4 kid...that have just got out of jovi...''jail and have found god'''--its some program that helps kid that have problem which sounds like a good idea--- but they told me i was going to go to hell because i didnt go to there church...the kept repetting them self over and over...i kept repeting my self leave me alot get the #@$% away from me they kept get closer and louder...they one kid said he almost kill someone now he found god ...and i was yelling a loud as i could to the manger the get them out of there she ignogrd me and did nothing... and once i left the store they followed me and my girlfriend outside yelling at us that we where going to hell if they dont save us...??????????? they reall mest up my night...
Dustin August 5, 2009
Awful, awful, awful
I understand that they are concerned about the dangers of bad tomatoes, however, I can't understand how they can refuse to give a substitute for an item which they are charging for but don't have or no longer offer!
Bandit49 August 4, 2009
Kids Meals
Is anyone else as tired as I am of going to McDonalds to get the kids Happy Meals with the New toys and are always told they are out and they get something from 2 months ago? This is getting old. I say lets file a Class Action suit. To me, this a a bait and switch scheme. They know how many Happy Meals are sold @ every store. And they still have none? Whay do you say?
Mitch Davis August 3, 2009
poor service and bad attitude
six of us went in to mcdonalds and placed our order the place was a little busy but really not that bad, any way the order line was a lot shorter than the waiting line all of my group received there food and sat down i then waited about ten minutes still not to get my food, mean while about six to seven other people received there food that had plainly placed ther order after i did, than other customer came in and ordered received there food first and brought it to the manager attention with on avail, now everyone in my group is done eatting the manager checked my ticket three seperate times and continued to fill other orders by now i wasn't very happy so i asked if i was going to get my food or not he totally ignored me would not converse or even try to solve the problem at hand when i asked him what he thought about it he contioued to ignore me till i finally asked for my money back he proceeded to do this with out any eye contact or communacation with an experience like this i belive you problably will do just fine with out our business and any one else we can tell, or maybe you can handle this problem, this took place in beaver bay mn. 9:30 am saterday august first. the manager was very aware of the whole ordeal and is the one who was primarly involved. By the time i recieved my money back there was no one in line for anything.
Anderson August 3, 2009
Awful, awful, awful
I am so angry right now! I have been raised on McDonal'ds my entire life. I remember when McDonal'ds gave away the Muppet Babies doll's in their Happy Meals. I was born into the military at Camp Lejeune, the largest amphibious military base in the U.S. I was raised on quality beef with the speediness to keep up with the endurance of a military father. However, since moving to Charlotte, N.C., I cannot depend on the McDonald's located at 5600 E. Independence Blvd. They always forget half my order, luckily I only live 2 minutes away. However I feel sorry for any hungry passersby traveling along 74 Independence Blvd. Not only do they forget your order but they hassle you and make you wait additional minutes. I only live a couple minutes away, however, if you are traveling staight through, BEWARE! This same instance has happened to me nummerous occasions, tonight I finally had enough, I made my complaint about my fries being cold, via back through the drive-thru, an additional 15 minutes, not including the 15 minutes it initially took to place my order. Then she tells me to pull forward. where I wait an additional 15 minutes. I was totally fed up, I walked up to the window gave the woman the rest of the cold food and demanded my money back. 5 minutes later she arrived with my change. I asked her for the name and number of her manager, which she could not provide. Moreover, she was not wearing a name tag, therefore, I could not identify her to the proper management. When I asked her name. she would not tell, so I said so if I'm to make a complaint I should just say some obese, black, lazy, woman at this store was performing an unsatisfactory job. She threatened to call the cops on me, for what is beyond me. So I said go ahead and tell them what?, Your fat, lazy, and have not idea about customer service.Well, then a car load full of black people stared harrasing me. I would love to get this matter resolved A.S.A.P. Even High School students could perform more mannerly than that old, nasty, woman. For people like myself who so often get bad service and cold food provided by the McDonalds's located at 5600 E. Indepence Blvd. Highway 74 we are fed up so please McDonald's please make your employees wear name tags and please provide a name and number on your drive-thru window so matters such as this can be resolved in a more timely fashion, for instance firing your Big N' Nasty located at 5600 E. Independence immediately.
Tbendel July 30, 2009
Comtaminated Pop
July 29th/09 I went through the drive thru and only ordered a larger Diet Coke. After driving to the other side of the City I took a drink and started to suck up a lot of something that was pasty. I pulled over and took the lid off the cup to find a large amount of Bread or Bun floating in the pop. Well, it didn't take me long to go back to the store but it did take me forever to get the atention of the Manager who I told the same story to of what happened. Well the store was so busy that I got the feeling that all they were concerned aboput was to get me out of the store a.s.a.p. In the end she refilled my coke order gave my money back and a free ice cream cone coupon. I was not after free food but what concerns me is to why or how bread got into my pop, which makes me think, did someone drop the cup on the floor and someone else picked it up along with stuff that was on the floor? I cant see any other way of this happening! I called the McDonalds Office in Toronto today and informed them of what happened and the lady on the phone told me that this would not be the first time that what I suggested happened is what happened. Really kind of gross to know that just a simple plain drink could be filled with crap from the floor. She took my name and number and told me that she would be passing this onto the area manager. Well let's just see if infact she does, because I will only give them a couple of days and then I am going to take this complaint to the area Health Board.

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