McDonalds
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Category: Lifestyle
Contact Information Australia
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McDonalds Reviews
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November 21, 2008
Food quality
I bought an egg and bacon breakfast wrap Thursday morning 20th Novemer. To begin with there were crunchy bits in it (i thought were just egg shell), then when i pulled a long dark hair out of it, i thought i better unwrap the wrap. I then also found that the egg had what looked to me like lots of grease on it. It wasn't like charcoal burn, it wasn't crisp to touch. I had my digital camera with me so i have clear pictures of it if you want me to email.
I have never complained like this before but it seems every time i go to that McDonalds store, the quality is getting worse and this was just too much!!
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November 21, 2008
Talking loud to the crew members
I hope this confidential between us. Im complaining about my job. I alwsys feel that i keep getting pick on for no reason. I always come to work on time and treat every crew and managers with respect. The reason iam complaining about one of the manager. Her name is Towana Donaldson. She always bad mouth me, have an nasty attitude and always making me feel like shit front of all the crews. This incident happens almost everyday. I was wondering what advice you could give me for not to go on anymore. Everyday i go home stress out n crying.
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November 21, 2008
Unsanitary & Terrible Service
Every time i have visited Mcdonalds in WestHills Calgary Alberta, when i have gone in to order, the employees who make the burgers or sandwiches don't use gloves at all...kind of gross and very unsanitary altogether. I have actually seen an employee wipe his nose and continue to prepare what looked like a double cheese burger...im glad it wasn't mine...
i thought maybe i caught them on a down day but every time I have visited I have yet to see them use gloves or wash their hands. Recently what did it for me...We ordered two Big Macs without Thousand sauce with Mayo, Cheese Burger, Large Coke, Large Fries, and Chicken...we didn't get any sauce for chicken or ketchup for fries, but if we would have got our fries ketchup would have been good! We didn't get a receipt so i didn't know who to call but since we were going to a family B-Day party I thought i would take care of it in the morning. Went to the Mcdonalds to resolve problem...it was actually about 12:00 so there was about 4-5 cars in front of me, i approached order mic and was in the middle of talking with employee and he cut my complaint off before I could even explain issue, didn't ask me questions just said come inside...i reiterated to him "your going to make me wait to get through this line and park and come in and explain my issue", "Am i less important than customers behind me" I haven't received fries i paid for for about 14 hr now technically...i wasn't happy so i said get your manager, pulled up to window and she didn't care about what happened she wanted me out of her drive thru scolded me on not calling in last night and then refused altogether about my fries i paid for and never received. I called corporate right there in drive thru to complain about this service im experiencing. Now there where 3-4 cars behind me she is yelling at me to move...im thinking first come first serve... and i want corporate to know right now...Nobody should be treated like that ever and im going to make sure of it. mNow im at the point where i dont want those fries and Im not coming to Mcdonalds again.
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November 9, 2008
Very Bad Service and Food
I had lunch two days in a row with terrible service. I thought the first visit may have been just a bad day...or bad time of the day. But, the second day visit was even worse! I had wait a very long time and then when I finally got my food they said it was because it had to cook... However, when I opened my sandwich it looked as if it had been cooked for at least 15 minutes or longer.
I will never go back... very bad attitudes!
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November 9, 2008
bad service' cold food
we go into MC donalds very often but that is going to stop..at the sackville drive store anyway
the service is the worse i've ever gotton . The food id always wrong
and cold .we Are not the only ones every single time we have been there . We have heard othwer customers complaing . Ever since the new one was built it has gone down hill big time.
Diane MacLeod
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November 8, 2008
Service
I visited your mcdonalds store in the North Side of Red Deer on Friday the 07th Nov 2008 at around 5.30pm and experienced the following:
I went through drive thru and ordered: machicken combo (large Fries), southwest crispy burger and snack wrap with two pkts of mayo. The attendent told me the price of 14.46. I went to payment window and handed the cashier a sum of 25.56 and she returned me a change of 1.10. When i queried that the change is wrong the cashier called in a supervisor. The supervisor told me that i should park my vehicle in front and they will recount the cash register and would refund me my money, so i asked them what if the till is short before i arrived there so the supervisor told that i should park in front and let him do his duty. so i drove forward picked up my food and parked. Than a girl comes out to my car window telling me that the cash register was only over 5.42, so i argued and it came up that she agreed that if i return the meal they will refund my 25.56. so she took the meal and this supervisor came out with 25.00 cash refund. the name of the supervisor was donald (was told upon asking).
Concern
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Is this the tpye of service this outlet provides.
I am a manager at one of the leading fast food company, we dont deal like they did in this situation.
What is the point in recounting the till and refunding 5.42 instead of 10.00 and when not agreed take the meal and refund 25.oo. What kind of management you guys have, and also please tell your management staff to talk nicely not in a rude way, they are there because we buy food, if we dont buy they stay home.
Also why your staff at north dont wear name tags, i think it is a requirement that attendents should wear name tags.
Also send your staff to some accounting and mathematics classes so that they understand simple accounting and maths, shame on the outlet.
Calculate the time and cost they have wasted in serving me
5mins at the window
5 to 10 mins recounting till
5 mins argument of not accepting a refund of 5.42
5 mins going back inside and than giving me a refund of 25.00
your management staff at this outlet seem to be fools dont know what they are doing.
I am a fan of mcdonalds but situations like these would make me change my taste, but pls forward me a clarification on this matter on my email stating who was at fault and what have you guys done with the staffs who did this to me.
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November 6, 2008
milkshake machine
Milk shake machine is always broken Was told it would be fixed was for one week now broken again a big company like mc donalds should buy new equipment.
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November 2, 2008
Fly in drink & hard thing in burger
My sister and I ordered a double cheeseburger, a mcchicken, and two small fries. We only recieved ONE fry. The mcChicken's bread was hard, and the meat was a little cold, and just... obviously not fresh! She couldn't finish her burger because she bit down into something hard. She pulled it out of her mouth and it was a small, white, hard IDK WHAT. She says it resembled a tooth, but it WAS NOT hers.. IDK WTF it was! I will not be eating there ever again.. I am rarely happy with the food. This was the last straw.
Also, my bf went to a mcdonalds and there was a FLY in his sweet tea! NO LIEEEEEEE !!! EW
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October 30, 2008
Wrong Order
I went to McDonalds and ordered a 10 piece chicken nuggets and a snack wrap. When I recieved my order in it was 4 double cheeseburgers. I was assured that this was my order, I don't like being called a liar so I left. I think that I deserve my money back, and I will not go to another McDonalds until they do. This has happened to me many times. I hope McDonalds does not sell anther thing.
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October 30, 2008
Wrong order
I went to Mcdonals drive through in Spring Valley, Illinois. I ordered a 10 piece chicken nuget and a snack wrap. When I recieved my order, I recieved 4 double cheese burgers kechup only. I was assured that this was my order, so I let. I am never going to McDonalds again and I hope that they soon run out of bussiness, and therefore go bankrupt.
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