McDonalds

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Category: Lifestyle

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Australia

McDonalds Reviews

September 19, 2008
Poor Service, Messy Resturant and Poor food
Just a warning to those who live in the Bay City Saginaw Area of Michigan, the McDonald's along i-75 also know as the Frankenlust Mcdonalds has some of the worst managers I've ever seen, I stopped in around dinner time (5-6 ish) and they were so busy it was ridiculous, but aside from that I observed some of the managers treating they're employee's as peons. One girl was standing at the register trying to take orders as this female manager (didn't catch her name) would say something to her completely taking her attention away from customer not only to turn around a minute later and tell her to stop taking orders and help out there AND then change her mind again and yell to take more orders, the place was so busy they got my order wrong, the manager that was in the grill area was not even paying attention to any sandwiches that were special made, I had to go back to the woman manager twice for the same sandwich how hard is it to get something right. I understand it was busy but I pay my hard earned money for this food. As I also noticed the place was so messy there were smooshed fries on the floor and coffee spilled everywhere, bathrooms... Don't even want to start on those there was a guy out in the parking lot smoking who looked like a maintenance guy but couldn't tell. Honestly it was one of the worst visits I've ever had and don't get me wrong I like McDonalds but this visit is making me think twice of where I spend my money.
September 17, 2008
Terrible everything
First before you judge me. Let me tell you one thing. I used to work for Mcdonalds.

Here is my story. I at a hospital as a registered nurse. Your restaurant is five miles from my work place. During my lunch break I found out that I forgot to take my fork along. I went across the street to ask for a fork. I have forgotten to pack my fork a few times and there was no problem. This time however I was told that they charge 3 cents for a fork. I asked them why there was a charge they said that they were told that they were no longer allowed to give out forks for free. I told them this is ridiculous. I asked them if they would charge 3 cents extra if I ordered a salad. They said that the forks were for customers only and that they come with salads and if I ordered food from them that they would give me a fork if it comes with the food. At the most they would give me a fork to eat fries. Why should I waste money on them when I already have my own food at work. I want to know why I am being discriminated against. Why should only salad eaters get forks. I kept telling them how wrong and ridiculous they were being. I used to work at Mcdonalds and they make billions a year why should the charge me for a fork. They would not give in to me until I argued with them. Finally I asked to speak to a manager. He too was being ridiculous and refused to give me a fork. Because of your ridiculous employees I had to rush to finish my food and could not enjoy my meal. I had heated it in the microwave and it got cold by the time I reached my work place. My food was cold and rushed. This incident happened last Wednesday.

Today again I forgot my fork and drove over to their restaurant. Not wanting to deal with low paid idiots again and having to rush my lunch I paid the three cents they asked for.

Here is what you should do to make me satisfied. First of all at $4 a gallon for gas I feel that I should get a gift card for the gas I wasted going to and from your restaurant (two trips back and forth, Wednesday September 10th and Tuedsay September 16th. I would also like the three cents for the fork back because it is ridiculous for them to charge for forks. Finally it would not hurt you to give me free coupons to tempt me to go back to your restaurant.

I am a registered nurse and I feel that I am being discriminated against because of my job because these minimum waged employees are jealous of my successful life.
September 17, 2008
Awful company
Ordered a dollar soda from dollar menu and was charged $1.29 + tax. Yes the girl repeated a dollar drink also. After looking at receipt i said you overcharged me. She said we charge 1.29 so i said why is it on dollar menu? And she didn't understand. So i said can i have refund and she said no i give you this and gave me 17c as i left i said i should report you and another customer said they do it all the time. Well it needs to stop, after they rip off millions they become millionaires, its just wrong. Also the workers are rude and don't speak good.
September 16, 2008
service and orders
i have been 2 mcdonalds in abergele once a week for the past 5 weeks and everytime they heve screwed my order. the one time i was a burger short but i hadnt realised untill i got home. i am very dissappointed as i look forward 2 my mc chicken burger or lengends and i wouldnt mind if it was now and then but if it aint the burgers wrong its the drinks..i keep going back just in case it gets better but it isnt happening. yours sincerly a gutted customer miss susan brown [email protected]
September 15, 2008
Terrible attitude from manager
I was visiting the McDonalds off of 35 in desoto texas. The manager there was very rude I was trying to place my order with the person in the drive through window. He obvisiously did not understand what I was asking for, so the manager comes on the intercom and says "he don't know what he doing, he new". I was like "excuse me" when I tried to place my order with her she seem frustrated and kept speaking over me. I then drove around to the window and tried to explain the situation to her. She kept cutting me off, yelling, telling me that she did not have to place my order. I said "Hello, I'm the customer, are you yelling at me?" she replied "naw this is just how I talk". I then asked for the corporate office number but still tried to explain the situation, the manager then starts going through her cell phone while I'm talking, I just told her to "forget it" and she replied, "no matter what she still got her day job". Needless to say I went and purchased food at the Burger King next door.
September 14, 2008
Employees need to take customer service classes!
Everyone has problems it seems with the customer service at McDonalds..I guess it was our turn again on Sept. 4th..first of all no it was not crowded, no our order was not difficult..and yes the employee was a 100% boob...first we chose what we wanted off the menu before we stepped up to the counter. I wanted a # 2 med, my Partner wanted a #4 med and we wanted 2 cups of chili..so my Partner walked up to the counter and said "we want a #2 medium, a #4 medium and 2 cups of chili..the employee' response..2 #2 value meals what size? my baby answered "no, a #2 medium" then he said ok "#2 medium and 2 #4 meals what size?..again my baby said "no a #4 medium..ok let me try this again..a #2 and a #4 both medium size..and 2 cups of chili"..she had to remind him..twice to give us our 2nd cup of chili..I asked for crackers only two packs coz I don't eat them with my chili..he gave us 8 packs..we took them home with us..he didn't give us our drink cups and when we asked for them he said "oh you want drinks?" my Partner said "duh yea, they come with the meals hence the word meal.. burgers fries and drinks"..he handed her two cups then proceeded to try to charge me for two medium drinks when I pointed out the drinks were on the receipt..he hands me two more medium cups then tries to charge me...I handed them back and said you gave us our drink cups already..then he says "don't you want two more medium drinks" I shook my head then very slowly said "no, you forgot to give us our drink cups that goes with our meals so we asked for them..we did not ask for 2 more medium drinks there's only 2 of us we don't need 4 drinks! he nodded his head and said "ok"..so we waited and we waited for our burgers..the first finally appeared after about 3 minutes..then while we are standing there waiting for our last burger directly in front of that embicile he begins counting out his register..first the paper money, then the change in the meantime our second burger has appeared behind him, but he's too busy counting out his register..I asked for it four times..finally another worker walks over picks it up tosses it on our tray rolls her eyes then goes back to her little bitch fest with another employee..he looks up frowns actually reaches out as I'm picking up our tray and says "I gave you both your burgers?" he then counts the food in front of me shrugs his shoulders and goes back to counting out his register!..I then angrily hissed get your head out of your ass dick lick and do your fucking job" then I walked away from the counter! I think we will stick with Wendys from now on!
September 14, 2008
Online site Lies
I recently applied to join McDonalds as I had moved back to London from living down on the coast and 'hey' I figured I needed a job after taking 5 years out of work, so after selling my place and moving back to jolly old London, spent most of my money in rent living in a flat seeking full time employment, then the money started to run out and I got more and more desperate with looking for employment. Started posting out as many C.V's as I could, then as luck would have it I landed a job working for the Blue Arrow agency. Great, but the bad news was the job was temporary and lasted three weeks after which time the manager came back from a sabbatical (sick leave) and patted me on the back "thanks for all your hard work but we wont be needing you any longer"

So then I lost the flat as I couldn't keep paying my rent had to declare myself homeless and move into a homeless shelter. As a last ditch attempt to secure full time work I applied online at the McDonalds website. Sat through a good 30 minutes worth of multiple choice questions about how youd handle different situations most of which anyone with an IQ over that of a 16 year old can probably read between the lines of anyway. You can see what their asking when they ask questions like;

'Your faced with a huge que at the checkout and our on the till, at the back you see a lady struggling with her shopping and three kids'

Do you;
a) Tell her to leave and try again later
b) Take her order and ask if shed like to take a seat and you'll bring her order over for her
c) Ignore her problems and carry on

So I answered all of them to the best of my ability which to my mind was near enough the 100% mark and the site informed me a representative from McDonalds would be in touch within a week by phone.

I then waited a whole week, received no phone call, but got back an e-Mail which stated, due to our high standards of recruitment we regret to inform you your application has been unsuccessful.

Why? Is my age a factor due to the fact I am nearly 40? If so does the manager at the outlet I applied to join feel threatened I might end up doing his job?

By telling me I was unsuccessful are McDonalds telling me the answer to some of those questions should have been; a) "Tell her to go away and try again later!" or c) "Ignore her problems and carry on?"

I think the sad truth is the company is biased to the address I am staying at due to the fact it's a homeless hostel. But that doesn't excuse the fact I was lied to and never got a bloody phone call...

It just goes to show regardless of whether you've been out of work because someone in your family died and you took a few years off working whilst spending a load of money, when you try to get back into the swing of earning a decent days wages, big firms will just knock you back into the gutter!
September 12, 2008
Awful place to eat
The mentioned Outlet of McDonalds is the worst I have ever seen. The place is filthy, the Washrooms dirty, their Kitchen even worse. The glass doors smeared with grime. While open they even had Orkin the Pest Control Person mucking around in the kitchen for all customers to see. the people working there are slow as molasses, stupid and never listen when you place an order. They ask the same thing over and over again. The food takes forever to get. They are always out of something, one day they had no napkins, then no forks, then no Syrup for the Hotcakes. Then no Apple or Orange Juice. It is an outrage. The Manager does not seem to care at all. The Franchise of McDonalds should be ashamed to have such a place operating under these conditions.

The Ketchup dispensers are encrusted with black old Ketchup all around the nozzles. They are never cleaned. It is a health hazard eating there. Sooner or later someone will get very sick at that Pit!!

Yours truly,
Margit Losel.
September 4, 2008
Overcharging
I stopped at McDonalds one morning for a McGriddle meal. Gave the lady a $20, got my food & change, and pulled ahead out of the way to put the change in my wallet. She gave me $ back and on the receipt it showed I gave her a $10. I pulled back around and told them the mistake. I had just been to the ATM so all I had were $20's and even showed them the ATM receipt. They refused to give me my missing $10. I emailed McDonalds consumer complaint department and heard nothing back.

I do not go there anymore. They stole from me and the employees were rude about it. When I was a cashier in high school - we counted down our drawer if something like that happened to see if we were off by any amount. McDonalds wouldn't even do that. The way they were acting I think they were pocketing the $$.
August 30, 2008
Messed up orders
I went through the drive-thru at 5:30 a.m. on Friday and ordered a sausage and egg muffin meal. When I got to work to eat my breakfast, they had left out the hashbrowns. I ate there that night and ordered a quarter pounder meal. Some people that had ordered after me received their food before I did. When I finally received my quarter pounder it was COLD. We only have one dine-in fast food restaurant to eat and I think they need to have better service. I was very dissatisfied with the service both in the morning and in the evening. I realize that people make mistakes but this isn't the first time it has happened.

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