My family & I visted McDonalds @ Rodges Ark. in the wal-mart supercenter on 6/10/08 around 5:00 pm... There was maybe ten people setting & eating, all the tables were dirty. I had to clean the table before we could even set down. The area where you get your drinks was trashed, soda, straws, napkins & food. Then while we was eating one girl came out to clean. She stood about two feet back form the ledge at the soda machine and sprayed the cleaning spay everywhere, on the lids for the cups & straws. Then she left the spray set in front of the straws & wiped about four tables off in the floor & left it there. Then another customer came in, so the girl that was outside cleaning yelled from the dinning room for the other girl to come help, but she never came out so the girl cleaning left everything the way it was & went to wait on the customer she never washed her hands & left the cleaner out for some little kid to get a hold of.

This was the worse McDonalds I had been in along time.

I was at Macdonalds on Grove st., Jersey City, NJ.Today, June 5/08 at 10:00 am
I asked the manager for a senior citizen coffee and I also intended to validate a coupon for a breakfast sandwich. A very young lady (said that they didn'nt have senior citizens coffee (fine) but then she smirked (not good for business). I said to her that this was the only Macdonalds that did not have senior citizens coffee and I left the place really disappointed because I have gone to other Macdonalds and have been treated very courteously. I am really disappointed.

When searved at McDonalds "Dustin" at the druive thru was very rude over the speaker and when trying to ask for extra ice in my tea-he threw my change at me and simply slammed the drive thru door in my face.
When getting to second window and receiving tea with no ice-I returned the tea stating it had no ice in it and it was warm. The girl got the manager who was also rude, and the girl commented within ear shot of myself that she was not giving out ice because she could not reach it.
I used to work at McDonalds in Brandonburg, Kentucky and we had several customers complain while I was there about the service and food at the Corydon, Indiana McDonalds.
I am a porter at another restaurant in Corydon, Indiana-I have checked out the McDonalds in Corydon and found the food to be all around crappy, along with the service and attitude of its employees. And their cleanlines of the restaurant is terrible.
But, being that this restaurant is just off the main highway to Louisville-I dought the service will change. The people from town know to steer clear of the establishment, but the highway traffic obiviously keeps them in business.
It is s shame when the large corporations like McDonaldf have gotten so large that they do not have to worry about a small restaurant, in a small town, and that their gaurantee of "Golden Moments" and customer satisfaction are just a line of crap to get you in the door.

Mike.

I am so sick and tired of McDonalds adds and the posters they have on the wall how there food looks so fresh and that they sell quality food to our children.this particular day in question and many other times i have ordered food from maccas the chips are 9 times out of 10 cold..Now who the hell likes cold chips.And the burgers i have gotten in the past..they have been so cold sometimes that the cheese has not melted at all and the buns taste stale.I have gotten into habit say if i order a McChicken meal to cook the paty fresh up and cook a batch of fresh chips..We should not have to.God if im going to eat food we know i not exactly good for us it should at least be fresh and taste good.other wise what is the point.And the way they make them.I have received many burgers where the patty is almost of the bun and the salad and sauce is all through the container and not on the bun.Now i know it will not look exactly like the picture but they could at least make the effort to make it properly..so it looks like a burger..there has been a few times where i have made thwm remake it and i get a huff and a puff about it.What is the problem.Im paying for food that is suppose to be good quality and when i look at it should look like what it is suppose to be.Now many people will say so don't go back there.But i like McDonalds and if you get it the way it should be it tastes great.Any one else have these problems..

I was an regular customer with this companyfor many years, It was so close to my house and easy access. I do alot of around town driving so I would sometimes eat at the other locations in town. Due to the multiple problems I started to encounter, I soon learned that there is a company here in town called 'RMACS' that owns some of these as franchises. It was with their great effort to screw me at each of the 3 locations I went into that made me vow to never to eat at a McDonalds ever again due to all the bad service, horrible food, and wrong orders, and had stuck true to my vow until today. I was pressed for time and this place is fairly close to my office. I ordered directly from the menu as it is stated on there, "(3) one dollar chicken sandwiches, (1) one dollar and 99 cent french fry, and a sweet tea. I noticed that when I ordered the 1.99 fry, it appeared as 2.09 on the display. I didnt have time for an explanation or to hassle the manager for my 10 cents back, but as I drove back to my office, i thought about how noone had mentioned that the fries ahd gone up to 2.09 when I specifically stated the 1.99 fry as it is shown and listed on the drive thru board, and what if they are ripping everyone for this additional 10 cents. 10 fry orders equals 1 buck extra-free and clear profit and depending on your order total may even incur additional federal tax). The bottom line is that thanks to these 'RMAC' morons, I have reaffirmed my vow to never purchase anything from McDonalds again. I could relate many other stories from the 'RMAC' locations, but I think you get the idea. Once again, as stated in an email to McDonalds Corporation, the ONLY redeeming quality about the Cassat Ave. location is the VERY NICE lady named Dorthy that works the drive thru. About a year ago, I had left my wallet at the office, Since she recognized me from my many previous visits, She paid for my lunch HERSELF(I saw her put the money in the register) when I realized I didnt have my wallet that day. Since then, I have repaid her the money, but her kindness alone isnt enough to make me ever spend money at a McDonalds again.