I've been a customer of MCI WorldCom since last summer. My wife has been using their services for almost 2 years. Since last year they don't seem to be able to implement the automatic payment option anymore. They send out statements saying do not pay but they forget to charge our credit card and send us friendly reminders. Excellent style of scamming people. We called the customer service number numerous times - each call enquiring to hold for 30 - 45 minutes - in order to set them straight. When they see their mistake they apologize and charge the open balance to our credit card but next month it is the same problem. Today they even went one step further and shut off my phone because of the accumulated balance. If I had an accident I could not even have called an ambulance. All that because of their arrogance and incompetence. If you can, please stay away from MCI WorldCom wireless. You are only in for a major headache if you sign up with them.