I only choose one star because no star was not an option. I specifically called before to make sure my outside funding with bank of america would be honored. After dealing with an incompetent, unknowledgeable sales person. I finally sat down for financing. They would only work with their own overpriced financing at 8% for a credit score of 772??? I have bank of America for 4.3%. They do not want to sell cars. Their employees are uneducated and unknowledgeable. The finance department is just plain ignorant Go to another audi dealer. You will be taken care of much better. I did. I bought from another audi dealer the same night they would not budge on their overpriced interest rate.