I was visited today 02/13/2010 McDonald, like I am doing every Saturday Morning. I buying about 20-25 breakfasts for employees at work. One time the lady told me that I should call before I will show up because I have large order. Then this is what I started do it, but nobody answer the phone. She told me today, “I told you last time that you suppose to call before”. I told her that I try but nobody answers the phone. She told in Spanish to her employee that she is not thinking that I ever called. She was very rude to me. When food was ready, she pointed her finger on the food. She didn't even tell me a word that food is ready. I'm not the dog. I'm customer.
Every week I am asking for ketchup and this time I also asked if she put some ketchup to the bag? She told me “You have to ask me for this”. When I came to factory I didn't find sauce for burritos and whole bag with hot cakes was full of syrup. I was cut in the box. I was coming to this McDonald every week for many months. All other employees are very nice and polite. It was never happened that box with syrup was cut, or it was not sauce for burritos and they always put ketchup without any comments. But this lady I met twice as a casher and I think she is a manger of this place and I'm very disappointed that person who is casher and dealing with customers doesn't know how to behave well.