I was taken in by the promotions and testimonials. I did not want to get suckered into some kind of membership -- s0 I really scrutinized the website. No where did I see their statement that I was agreeing to continually getting products and having my credit card charged. I've been dealing with them for 2 weeks to get my money back. I've tracked the product that I returned by USPS and have delivery confirmation, but they've told me it will take 4-6 weeks to process the return and refund my money. My main question is why this company has an A+ rating with the Better Business Bureau if their business practices are so shoddy. The answer is that no one has filed a complaint with the BBB -- the complaints that are registered such as on this site -- go nowhere. I am in the process of filing an official complaint with the BBB in Des Moines -- I not only want my money refunded, but also shipping charges and I believe their marketing and website need to indicate clearly what people are getting into when they release their credit card information to this company. It would help if some of you also took the time to complain to the BBB.