Meaningful Beauty
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Category: Lifestyle
Contact Information
New York, United States
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Meaningful Beauty Reviews
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queenielvsbmoe
April 4, 2011
HATED IT!!!!!
I ordered online after seeing their commerical(like everyone)then did some research on the product. I found a lot more bad than good about using Meaningful Beauty. I used it followed the directions. My face was burning within minutes. The next morning my face was red and hurt. My face also broke out bad. After using the eye flit stuff they burned and watered bad. I had to wash my face to make the burning stop. I would NOT have anyone try this product ever! I even tried calling them and could never get thru to talk to anyone.
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Frd175
March 31, 2011
No customer service
I was on hold for over five minutes after calling their customer service number to cancel a standing order, never did get to talk to anyone.
Also, the bottles were easily broken in shipment and the product is not the quality I expected.
The night cream smells rancid and causes my skin to sting and become red and itchy.
I have tried the online customer service, but, have not had any response yet.
I would advise women not to fall for this scam, and do not give them your credit card number.
Could someone get a response from Cindy Crawford herself on this terrible company?
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Jannie B
March 31, 2011
More like Meaningful Ripoff
In November 2010 I purchased the 30 day trial starter kit of Meaningful Beauty products to try out. I used the product for 2 weeks but did not feel that it lived up to all the hype so I returned the 30 day kit which I paid $39.95 via USPS and paid for delivery confirmation. Their “policy” is, if for any reason you're not completely satisfied, just return the containers within 60 days of receipt and you'll get a full refund of the purchase price (minus shipping and handling costs). I also called them on 12/26/10 and told them I did NOT want anymore shipments and the customer “service” lady told me I “she took care of it” and I “wouldn’t be charged anything else.” Four days later, I receive another box of Meaningful Beauty products which I refused. I marked on the package “REFUSED – ACCOUNT CLOSED – DID NOT ORDER” and promptly put it back in my mailbox on 12/31/2010.
A charge was then placed on my AMEX Blue credit card of for which I do not possess any of their products!
I called Meaningful Beauty on 3/3 to request my refund on all my money but the not so helpful and rather rude customer service person (named Jeremy, Employee ID 2231265) told me they never got the shipment returned to them and that he had not intensions of refunding my money.
After researching more about Meaningful Beauty, I discovered that this “situation” is a common practice for them. Over and over they “claim” to have “never received” the returned shipment. This is consumer FRAUD and I wish file a formal complaint for the $173.78 that was charged to my credit card.
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lcollins13
March 24, 2011
Billing after cancelling
All they do is lie to get your money. Your first shipment comes with a 90-day supply even though they tell you that you are getting a 30-day sample kit. The invoice very clearly states that you will be billed 3 times for your first shipment. Even though Customer Service lied, I figured I would just use the products but cancel any further shipments. For the last 2 months, I've had payments taken directly from my checking account even though I CANCELLED!!! Now I'm having to open a new checking account and moving all of my transactions to a credit union because of this ridiculous set up. DO NOT SIGN UP FOR THIS, YOU'LL NEVER GET THEM TO STOP BILLING YOU!
Linda Collins, Phoenix, AZ
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swindled by Guthy-Renker
March 21, 2011
Unapproved charges
Meaninful Beauty product is fine; the service however is terrible. I purchased from their website in January 2011 a 40$ product. In Febuary, I saw 40$ charge to my bank account from this company, and called to ask about this. The service person was extremely rude and condesending- I had unknowingly signed up for a monthly renewel product without my express consent. I literally had to beg to have my account closed, which he did after a few snarky comments. Two weeks later, I called again because I had not received a confirmation email, and was concered that service provider had not done what I asked. I was assured my account was closed. And yet, in March I got ANOTHER 40$ charge to my bank account! I called again, and it was only on this THIRD phone call, that I was told I had been automatically upgraded to a 120$ product; apparently they had broken this into 40 dollar installments- I would be getting another charge next month. So, not only was I enrolled in an automated service without knowing it, I was charged 3x the price on the next purchase without my knowledge or consent! Just a fair warning to all those planning on purchasing the product in the future.
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Pamela mascote
March 21, 2011
cancelled order
In july of 2009 i saw an informercial for meaningful beauty and I oredered it, I am a single Mom and decided I could not afford this so I spoke with a lady who told me she would keep my account on an open status for 6mths so if I awanted to come back I could get the (promo price).I heard nothing else. In Feb, 2010 I moved due to 2 family emergencies. On April 21st 2010 I called (MB) customer service and I spoke with a young man because I had recieved a bill from your company for $106.00 I told the man that I didn't recieve this nor did I order it (i cancelled in 2009) so I was not going to pay. He told me that he would do a return and I would not recieve any more bills...In February of 2011 I recieved a bill from your collection agency saying that I owe $106.00 and so I have been in contact with (MB) and have been told several different things . I do not owe this money to you and its on my credit report .And I cant get in touch with anyone including but not limited to (Cindy Crawford, OPrah Winfrey), 7 on your side and the BBB have been contacted because this is terrible that me (the little fish) has to fight like mad to get this all cleared up . I might add that 1 of your many reps I have spoken with told me that someone from billing would get back to me and they would straighten all of this up... None of this has happened ...In good faith I trusted you as a company!!! I will keep on until someone sees my story and helps me take care of this matter..I was told that my account was not closed out correctly and this should have never went to collections and my account balance should have been ZERO .. This is your fault (MB) I am very disappointed in you as a company and I would never promote your company I would urge people to be very carefull and really think about !!!. I was told today 3.21.2011 that since its in collections I would have to take it up with the agency... How fair is that, Who does that to people and Why? How can Cindy Crawford promote her product and how does (MB) get away with treating people in this manner ? Does Cindy Crawford really care about the little people like me or.Does she care how I am treated by the people who work for her? This is an injustice ...
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Seebers
March 21, 2011
Wont refund $
In November 2010 I purchased the 30 day trial starter kit of Meaningful Beauty products to try out. I used the product for 2 weeks but did not feel that it lived up to all the hype so I returned the 30 day kit which I paid $39.95 via USPS and paid for delivery confirmation. Their “policy” is, if for any reason you're not completely satisfied, just return the containers within 60 days of receipt and you'll get a full refund of the purchase price (minus shipping and handling costs). I also called them on 12/26/10 and told them I did NOT want anymore shipments and the customer “service” lady told me I “she took care of it” and I “wouldn’t be charged anything else.” Four days later, I receive another box of Meaningful Beauty products which I refused. I marked on the package “REFUSED – ACCOUNT CLOSED – DID NOT ORDER” and promptly put it back in my mailbox on 12/31/2010.
A charge was then placed on my AMEX Blue credit card of for which I do not possess any of their products!
I called Meaningful Beauty on 3/3 to request my refund on all my money but the not so helpful and rather rude customer service person (named Jeremy, Employee ID 2231265) told me they never got the shipment returned to them and that he had not intensions of refunding my money.
After researching more about Meaningful Beauty, I discovered that this “situation” is a common practice for them. Over and over they “claim” to have “never received” the returned shipment. This is consumer FRAUD and I wish file a formal complaint for the $173.78 that was charged to my credit card.
Filed BBB Complaint. Here’s the link if you’ve been scammed too:
http://www.la.bbb.org/Business-Report/Meaningful-Beauty-100010281
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curlygirl
March 7, 2011
unauthorized automatic charges
I ordered Meaningful Beauty from infomercial, called to cancel after infomercial informed about automatic shipments. It was 'too early' to cancel and was instructed to return unopened package which I did the day I got it. One month later I got the credit minus shipping and the next day saw another charge for another shipment. When I called they said 'just return it and they will credit me except for shipping'. How long will this go on? When I called the cs rep said that there was notification inside the box about the recurring shipments. How would I know that if I was told not to open the box?!
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Meaningful Beauty Scam
March 3, 2011
Poor Business Practice
I ordered the product and asked when I ordered it, if I could just order ONE kit. The agent said it was an automatic renewal and I would have to cancel it at a later date. When my product arrived, I immediately called to cancel my next order. Seemed simple enough. Then, a few months later, a product kit arrived in the mail. I called again to ask why I received the product. They said the account was put on HOLD, not cancelled. I cancelled the product again. They said I would have to take the product down to the post office and return the product, so I did. For the next 3 months, approx. $40 was charged to my credit card. Now I have contacted Meaningful Beauty for the 4th time. They said they have now cancelled my account, however, they did not receive my product and I would need to forward proof of my shipment before they could refund me the Approx. $120. I am now at a point of where I am sure they hope I am at, where the time to do all of this, is just not worth the $120. It appears this is part of their business model.
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Unhappy JJen
February 4, 2011
Lost order
Lost order and refused to refund. Still have to pay for product that was not delivered. Do not bother with buying any products from this company.
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