I have to get my son's insulin through Medco, a 90 day supply at a time. I have yet in the last 10 years gotten a correct order or gotten an order when needed.

This time they are saying they haven't gotten the prescription from my childs doctor at Childrens Mercy, Childrens Mercy says they haven't gotten a request, that was in July. At my son's appointment on August 23rd, I watched the nutritionist fax the prescription myself. It is now September 3rd, and still no insulin. I went to my pharmacy that I get other temporary medication from to get insulin and my insurance wouldn't cover it because medco has "dibs" on sending the insulin. I am allowed 3 refills per calendar year for insulin and haven't used any but when I go to try to get it I am asked to pay full price.

My son is 15 years old and was diagnosed with diabetes at the age of 2. It has been a stressful disease at times. But when you have to worry if your going to get the medicine that keeps your child alive and healthy every ninty days, that is just cruel.

On a positive note, my last refill they gave me refills for an insulin pen, which he has been off of for over a year, and we have used that to fill the insulin pump.

My wife had been getting her prescription for namebrand Fosamax filled through CVS pharmacy for over a year, then starting in 2010, Medco changed the rules, and now, she has a choice between paying a $30 co-pay for the generic form or $60+ to continue with the namebrand Fosamax. The sad fact here is that the generic form causes her to have severe stomach pain (gastritis) which has been substantiated by her doctor, however, Medco insists that she pay the higher co-pay because the generic form is available. We have spoken to Medco, but they don't care if the generic form causes her stomach pain. Does anyone have a solution? Should we hire an attorney and sue?

I got my meds shipped to me today and opened the package and out of 60 pain pills I was supposed to get I got 40. I called the company, spoke with a phara. and she said they are sending this over to the recovery dept to look into. I should get a call no later than Monday.. But she said this medication is counted 2 times... Also theyd have to contact my Dr to make sure its ok to send the replaced pills.. How CRAZY is that.. There going to call my Dr and make it look like I misplaced 20 pills somewhere and make me look like a drug addict... Im am so freaking pissed right now.. DONT EVER GET ANYTHING FILLED THROUGH MEDCO THEY WILL STEAL YOUR MEDS... I filed a complaint through the BBB of Las Vegas b.c thats where the meds came out of... How does this happen on controlled Med's only.. Someone stealing them within the company.

Medco allows non pharmacists to fill your prescriptions.

Medco allows medications to be in an unsanitary environment.

Medco allows certain folks to use company resources for personal use.

Medco allows certain individuals to break policy and others may not.

Medco doesnt care if your family member is going to off themself because no one will help them. They would rather call the police and get their profit.

The fact is that all of this will be exposed shortly. Things like Human Resources unethical activity, VPGM's unethical activity, Corporate persons unethical activity...it isnt going to be attractive. Medco is just plain an amateur company trying to be big league and will cut any corner to get there.

I got 2 letters in the mail from Transworld regarding an upaid Medco acct. One was wanting the balance of $66.77 at year's end (2009).The other was written the next day (first week in January) saying the debit had been cleared and I was in good standing with Medco, disregard previous letter. Whatever! It's time for my new Rx so I called last Friday night - 1/15 - and I speak with Stephen who (after I explained the 2 letters) that yes, the end of year dead was 'written off and I owed no money but would have to pre pay for all orders for one year now'. I said fine - but was I hearing him correctly in that I did not owe the old debit but just had to pay $65 for my new prescripion and he said yes. Now MEDCO - days later - says I can't get my Rx until I pay ANOTHER $65. So, I'm out $66 and have no Rx. They are liars, incompetents, and I sware I'll get OPM to drop them or change insurances. THEN they refused to give me any contact info for the collection agency so that I could have the letter from them as proof of their saying the matter was written off and I did not have to further pay.