I want everyone to beware of a company called Media Logic Inc. They are a small photography/video place we hired for our wedding on May 30, 2009. After a friendly and optimistic start with Media Logic Inc., we were very excited about how everything would turn out. We paid them a large up-front deposit for a picture/video combination package. They showed up on time and looking great. But that was the extent of their professionalism.
The wedding was perfect, and we looked forward to seeing the package we arranged to have with Media Logic Inc. After waiting the allotted 2-4 weeks time for developing/editing our big day, they had yet to contact us. So, we contacted them only to be told of the back-log of work they had (spring being the wedding season and all) and to please give them 2 more weeks.
Three weeks later, after still not being contacted by Media Logic Inc, we contacted them again, to, again, be given the run-around. Excuses and more excuses! Our wedding was May 30 and it is now the beginning of September and we have only just found out that our wedding day footage was damaged and "un-salvageable". Because we ordered the package including photos and a video from the same company, Media Logic Inc, we have nothing. Absolutely nothing from our wedding!
Media Logic Inc refused to give us a refund and we are sadly left with no memories or accounts of "the happiest day of our lives". Please, please save yourself lots of heartache and money and don't use Media Logic Inc! I don't even know how they manage to stay in business with the level of service they don't provide.