I have been continueously calling mediacom customer care officials and have been telling them about the internet service I am subscribed to. I have subscribed to 12 Mbps MediaCom Online services and I never get an internet speed above 5-6 Mbps.. most of the times its less than 3 Mbps. Every time I call them, they give me an appointment to send in their technician.. every time their technician comes check my modem with his handheld and says everything is fine... This has happened multiple times and I am still waiting for the real service that could fix the root cause of this problem.

I never know whoom to tell. Mediacom is charging me every month for 12 mbps connection and never give me that kind of service. I am really disappointed that they have this kind of customer care. This is really unethical to charge someone for a kind of service that you never provide..

Dont know if putting my complaint on this blog could help me but I really am not sure whoom to ask for help.

Appreciate if some one is hearing out there and could help the east moline, IL area for the same.

Thanks
Vishal joshi