The reason I have decided to sumit this complaint is to prevent anyone else from having to go through this much trouble with a company. I must say it was quite simple to aquire a loan from Medicard the problem lies in the fact its almost impossible to pay OFF the loan. I had phoned in a month ago asking what the best way to pay them. A fax needed to be sent stating the amount to be withdrawled from my account and signed. So, I sent in the fax. On the date the full amount was to be taking out only the usual monthly amount was taking. So, after a week I spoke with a employee who was very understanding but otherwise un-helpful. He said he would have the money taking out asap and would call the next day to confirm. He never called me back nor did anyone else. Two weeks later I call again and speak with a female employee who says she will have the money taking out and will make sure no interest will be added from the time that I have been waiting for the money to be taking out. About 2 hours later I recieve a call from the manager "Pierre" who rudely informs me that they can take the money out BUT I will have to pay the interest up till the time it will be took out! I really dont care about paying $20 or so dollars but the fact that I have been calling and speaking with pretty much everyone in the company and "Pierre" is making it seem like this was my fault. All in all Medicard is a joke of a company that no one should ever use.

Rosemarie