This is the worse most inept company I have ever seen. My internet NEVER works over 2 weeks without having to schedule a service call. Recently Medicom had complaints from 25 households in my area. They corrected the problem - for about 9 days, which is good for them.
I am writing this from a wireless connection at Starbucks because my Mediacom home service isn't working, again.
The repair people have been to my house 5 times in two months. Everytime you call the service department, you get a different answer. No one will tell you what the problem is, when it will be corrected, or how long service will be out.
Considering cancelling this crap and just using the free wireless provided at the public library.