I brought my wife in due to a accident she had at work on 16/1/2010. The Mail Service Centre where she work could not complete a I.O.D. form due to their own stupidity. Her hand were caught and bumped between two mail containers which they have to move around in a insufficient supplied for area. After getting her file from the front desk we were sent to another area, here a nurse/sister or whatever took her to a cubical were I waited with her for further attendance. After a while this person came back and ask us at a distance of roughly two meters away what is wrong, we explained. She then ask if my wife must go for X-rays, I told her it is not for us to decide what action is to be taken, can you believe this!

She left and came back with some form in hand, and told us to go to X-rays. At this point in time neither she or the Doctor examine or even bothered to LOOK at her hand. At the X-ray department they wanted to take X-rays of her WRIST because the form said so. The personnel there were highly upset to here that nobody had looked or examine my wife's hand. They took X-rays of her hand and we went back to this cubical after handing over all X-rays at the counter. Some of the other patients were starting to get fed up waiting so long for attendance from the Doctor. Every time they and we were told Doctor is busy in Pediatrics ? but in the meantime he were actually taking midday lunch. Eventually he came back strolling in as if on a Sunday picnic, now this is the spits, really I've never though I would see such nonchalant and don't care attitude from a Doctor. After this "thing" looked at the X-rays my wife were told her hand is just badly bruised, she were giving one injection and a sick note for two working days and a prescription, this sound fair enough OK? Well we went to the front desk to hand in her file, here the woman behind the desk looked at the forms and asked us if my wife BURNED her hand???? From there we went to the payment desk to settle the account, low and behold here this person asked us exactly the same question. I WOULD LIKE TO KNOW WHAT THE HELL IS WRONG WITH THE PERSONNEL IN THAT BUILDING.
One more thing on the receipt it clearly STATES "FRACTURE OF THE..." and there this explanation ends.
I' am not a friendly person by nature, but I also not unnecessary difficult. I intend to take this matter much further and will even deal with it in a public domain if I have to. I am also waiting on advise from the Medical Counsel. The Doctor were A. Aldous at Medicross Boksburg, Gauteng, South Africa

My wife: Mev. C.E. Minnie 7204180202088

Account number: 047806