Medicross

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Category: Lifestyle

Contact Information
United States

medicross.co.za

Medicross Reviews

Sullimat September 6, 2010
Long outstanding accounts being claimed too late
I visited a dentist due to an emergency October 2008. I was told that he was contracted in to medical aid and that was the last I heard from them. June of 2009 I received and account with names that were not at all familiar to me saying that I owed a dentist money. I was confused since I have one dentist whom I have been seeing since I was 8yrs old and this account was not from him. I called the number on the bill and behold it was Medicross. They claim that my medical aid didnt pay my bill and I now owed this money. I received no notice of this at any date before June 2009. How is this possible. I have since changed medical aids so it is pretty obvoius that they wont pay it now but the lady in the accounts section still tried to submit it to them. So I asked that if she submitted it then, the day I saw the dentist, and it was declined, why did she not contact me then? I dont deny that I saw the dentist but I saw no reason why my medical aid did not pay as I had ample benefits which I checked myself. A few weeks after my telephone query, I received an sms telling me that I have been handed over to Vericred and would be blacklisted as I had not paid this bill.

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