today morning 28/12/09 at around 9 a.m i went to egmore railway station to buy ticket in suburban train to goto nungambakkam. I went for the chess tournament of my son which is being held at loyala college. there were around 25 people tanding in the que before me. i stood in the line and it was mynturn to buy ticket. I asked for return ticket tnungambakkam which cost me Rs.16/-. i gave Rs.20 note. The lady in the ticket counter 3 told me that she does not have change. i asked the crowd. I dont get change. I requested the lady to gtive me my ticket atleast. She refused to give the ticket and the change. I asked her to keep the balance also. but she talked to me impoliltely and atlast i got my twenty rupees back as she refused to give the ticket.
on account of this it was late for the tournament. My son who was just 10 is also mentally stressed and we need to take an auto to rush to the venue.

It is requested that neessary action to be taken for the impolite treatment to the passengers.