We scheduled to do a local move with Mega moving on 22nd of Nov'08. We have made the order a month before our move with their customer representative Yuvonne. From talking to her everything sounded very nice. She said that they give the best service, and we were all confident with them. However a day before our move on Friday 21st, one of the manager called and said that they won’t be able to move us on Saturday but instead he said “they will be there first thing in the morning” meaning on Sunday. Since we had no choice and changed their schedule at the last minute we waited for them. On Sunday morning we called to check if they are on their way, but the movers said they are behind their schedule and will make it by noon. Finally they came close to 3 p.m. We were very disappointed with them, because we were moving 35 miles away from our old house and we know it was going to take too long from loading and unloading. It was very tiring for us moving with two small children and waiting for them. They changed their schedule several times, but they didn‘t not care at all. When the movers came, they were very exhausted. Right then we knew that they could be sloppy with their work and our belongings.
Loading our stuff wasn’t very hard, but the movers were rushing to go to the other house because they came very worn out. They tried to leave behind some of our belongings. We even had to push them to take it by telling them “Oh you forgot this….or this one also goes”
Going to our new house they were trying to waste our time by saying that they are hungry and need to get something to eat. We didn’t have a problem with that, but they already came late and it was getting very late. They were supposed to take care of all that, before they come to do our move.

While unloading one of the movers Jay insisted that we pay everything in cash. I had to look for an ATM machine late at night while they were unloading. We paid everything in cash, and made us sign all the receipts and ignored us to give us the copy of our receipts. As a result, without a notice one of the movers went outside and started their engine and we didn’t know that they were ready to leave. They didn’t let us check their truck. They didn’t tell us that they were done. They just run.

After they left, we noticed scratches on our floor and few days we were missing my daughter highchair tray. We looked everywhere including the garage, and our old apartment but we couldn’t find it. We called and asked Mega moving and spoke to the owner or manager Cobi. He said he will contact the guys who moved us, and the movers ignored his call and our call. We called him again to find out about our missing item, he said he can’t help us but file a complaint. He is irresponsible. He shouldn’t be in that place, if he doesn’t know how to take care of it. He is a useless business man.

After a week we were done with our boxes and we were looking to this particular box we couldn’t find. We looked everywhere again and no where to be found. Most of the stuff in that box was my daughter clothes and some are bed sheets, small rugs etc. Some of my daughter clothes are brand new and some were barely worn. We had a lot of her summer and winter clothes. We were very disappointed that we lost our stuff. Most of the items were very sentimental. Those guys were bunch of professional thieves. Mega moving company are not licensed to move, but they are licensed to steal people belongings.
We called the manager again to tell him that his guys have our stuff and to tell them to return our box. He is again irresponsible and said that he can’t help me but just file a complaint. It is easy for them to say “file a complaint” after stealing people belongings and hurt people. They can’t just get away like that. They need to pay for the damage. Thy don’t deserve to stay in this business. Their license should be taken away from them. We are very hurt what they did to us.