I had my first visit to their pharmacy today. It took over 1.5 hours to fill a prescription for an inhaler -- no pills to count and no mixing. Easy task, and the inhalers were right there hanging on the wall behind the counter.

When I entered, they had no customers, no one waiting at the drive-thru, yet no one bothered to say, “I’ll be with you in a minute.” They had 4 people working behind the counter and all of them were glaring into a computer screen.

After I filled out a form, I shopped. I came back in about an hour, and waited in line behind 2 other customers -- both had some sort of lengthy issues to be solved with the pharmacy. One person worked the counter, the other 3 continued to stare into a computer screen.

Finally, it was my turn. My <<inhaler>> was not ready. I was told that the pharmacist had to look at it first. I waited another 5 or so minutes before I asked for my prescription back. Suddenly it was ready.

I will never return. People don't have 1.5 hours to wait. Gesh! The groceries thaw.

But here's the kicker: They have a web site for evaluations. I went to that site, but their site wasn't working properly. My evaluation wouldn't go through.

I called the phone number, but was disconnected.

You're supposed to be able to register for a prize if you enter your evaluation within 72 hours.

Hummmmm! Maybe that's why the 4 women in the pharmacy were so interested in that computer screen. Maybe they were voiding the customer IDs & passwords so that no one could complain about them. Ha ha!