After doing extensive research on Razor Electric scooters, I decided to purchase the scooters at Meijer.com because of a promotion on their website giving a $20 Meijer gift card with a $150 or more purchase. I placed the order using the appropriate promotion code. Having never purchased from Meijer.com I was unfamilar with the process for ensuring the promotion code was accepted (although my order verification indicated it was). A few days later, my order arrived without the gift card. I promptly called Meijer.com customer service. The customer service rep did some research and told me that promotion code had expired the day before I placed the order and even though the website had not been updated, they couldn't and wouldn't honor the promotion code. I asked to speak with a manager and was told that no one was available. I was told a manager would call me (still waiting for the call and it has been several days). I also lodged a complaint on their website. I received a reply which indicated that the fault was mine in not ensuring the promotion code was accepted. Their website posted incorrect information and I placed the order in good faith. Meijer has refused to accept any responsibility for this.

I will NEVER shop on meijer.com again. As a frequent internet shopper, I have never experienced a problem before.