In brief: I consulted Meineke because my car was "catching" when coming out of turns and the steering was becoming difficult. Also: there was a loud "crunching" noice in the front end when turning. I asked them to check the steering, but they insisted it was the struts that needed replacing & a right front wheel hub assembly. When I picked up my car, I was told by the assistant manager, that my car may still handle rough until the struts break in. 2 days later, the noise was worse, the car was steering very much worse. I called and was told the same thing--and to bring it in next week if it continued. I drove it in immediately out of fear and was told once again that the struts had to break in. 2 days later while out driving, my car was so noisey and the steering so much worse that I drove in to another nearby care center. My car was diagnosed within 10 minutes of having a rack and pinion that needing replacing. Moreso, that it was in danger of immenent breakage and that I was in a life endangering situation. I paid to have it repaired. The car is fine ever since and after numerous appeals to goodness and 4 complaints 2 @ to Consumer Affairs and Meineke Corp and Better Business Bureua, the manager, Mr. M. O. is still insisting that what they did was normal. Plus he is refusing to re-imburse me for at least the cost of the struts. A measely $350. 00 . The struts, in fact, were not installed correctly and had to be adjusted by the other car center, plus, Meineke loosened up the heat flange causing another problem. I'm praying that they simply go out of business. If they are doing this to me, they are doing it to others. Consumer Affairs and Better Business Bur. are useless in resolving complaints and have no authority. They just have a lot of pencil pushers collecting pay checks that waste time on matters where there is no recourse with men of no honor or integrity. If anyone else has had a problem with Meineke in South Toms River, please contact me at [email protected] for a possible class action complaint. Thank you. Best wishes to all other victims of the worst kind of piracy!

I recently visted Meineke Car Care to have a converter put on my Toyota. Well after taking it back three times and each time them telling me something different they finally said that they put the wrong one on and told me that they could not fix it and has not refunded me all of my money and left me with the problem not fixed after I have paid them to do it incorrectly. I would not recommened anyone go there.

Took my car to this Meineke for an oil change, Tire balance and rotation 20 September 2008. after getting home i was going to fill my window washer and noticed my oil filter wasn't changed. As for the tire rotation and balance, It was worse after the servce then before. to sum it up it cost me $80.04 for a fake oil change and a so called tire rotation and Out of Balance service for my car. And of course as the franchise website states, No Experience Necessary to run a franchise. I guess I'm in the wrong business. Don't waste your time or money at this place.