Meineke Car Care Centers

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Category: Automotive

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United States

Meineke Car Care Centers Reviews

Blake May 21, 2009
I expect to be compensated for the broken door lock
My car was scheduled for new spark plugs and wires at 4:00PM Saturday 02-02-07. Everything in my car was working fine at that time. That bill was $204.16. Is that the usual for a tune up on a 4-cylinder car? By Sunday afternoon I had no heat in the car. When I called on Monday I was told that the mechanics were nowhere near the thermostat for the heater and the car was "old and things wear out." I then left my car to have the heater repaired. Repairs were expected to take two days as a part had to be ordered from Hyundai. Meineke had my car for 3 complete days, one of which the car was not worked on at all because of days off and personnel problems. I was not given the courtesy of a phone call telling me it would be an extra day. I had to borrow a car for my own transportation. I finally picked up my car on 02-09-07. That bill was $583.20. The driver's side door lock is now broken. When I called about this problem I was told again that the mechanics were nowhere near my door lock. Is this a pattern? The door lock was not broken when it was brought in for repair on 02-06-07 and now it is. The car was looked at on 02-10-07 and I was told that the door had to be removed and the spring replaced for an extra $30.00. I did not damage my car and I expect to be compensated for the broken door lock.

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