Issue Resolve For Meineke - Farmington
Incident occurred 15 Aug 2008 at Meineke Muffler * Farmington Missouri. My wife Linda Farrow arrived at this store around 10:20 AM for a front end alignment on a 2000 Chevy Blazer.
The car ran straight and true when purchased yet needed an upper control arm bushing afterward (drivers side) to pass Missouri State inspection. Parts were replaced by the dealer as promised and he also recommended to get the front end aligned. The repair was good and the car did pull moderately to the left.
Linda drove to Meineke Muffler in Farmington Mo. after dropping me off at work that Friday AM.
After the “alignment” at Meineke Linda was charged $49.99 - a $5.00 off coupon = $48.65 with tax. And immediately noticed the car was pulling harder to the left than before. She decided to wait until I went on break at 12:15 PM and met me at my work. I drove the vehicle through the parking lot to verify the alignment was not done properly. I left work to go with her back to Meineke to see if there was a mechanical issue or if the job was not done properly. The car was driven by their employee and immediately returned to the service rack in the garage. The Counter person “Sam” (name was overheard not given) immediately started giving excuses as to why the car pulled so hard, the tires were bad, there was something else wrong with the front end, or the dealers repairs were done incorrectly. Inspection for the State was performed by;