I did file my returns through MEKA financial services at hightstown at NJ. After 16 weeks also I never got my returns back. When I tried to contact them by all means. I called at least 100 times, left emails, left faxes and finally I myself drove to their office which was closed. I never ever received a reply from them. I think once theyreceive the money they dont care what happend to the returns. Meanwhile when I contacted IRS, they said they never received any form but cautioned me to not apply again without confirmeing if I already submitted previously. So finally after 16 weeks I submitted to IRS myself again and at least now the IRS said they received the application. Defintely I have not seen such a poor service. I bet if anyone be able to talk to them over the phone. You have to leave a voice mail and then they never get back unless its a new appointment. I called them pretending to be a new customer. Then they called me but said I should not contact them like this and I need to be patient. All rules for customers but not for them. Finally pathetic service. I dont think I can compromise on this kind of behaviour and service level just for better returns they offer.