I have read the complaints. Like others I agree that some have had bad experiences because of people, not because of the company. I have been with the company for some time now (along with other members of my family and friends). There has never been any issues. I have had friends cancel without any problems. There has never been any unauthorized billing. The backup orders to maintain your membership were obviously not explained properly. I have had no problem maintaining my 35 product points per month, in fact, I am over 50 product points per month. My household consists of myself and my husband. Please do not condemn a company and their awesome products because things were not explained properly or you were not given full disclosure as to what is required to enjoy the discounts and awesome products of this company. If you would like further information with full disclosure and upfront honesty, please contact me at [email protected].

Recently sat through a information meeting about Melaleuca, I decided to try these products, it made sense because I was using already them from somewhere else. Got my new products fast in 3 days and so far have tried at least 10 out of the box that came and like them better than what I was using before. The person who intorduced me was kind and soft spoken. I did not feel any pressure to try anything. If the rest of these products work as well as the ones I have tried I will be a life long customer unless they raise prices to much. Lots more to try and looking forward to it!

Make sure you are ready to spend at least $50 every month to be a part of Melaleuca's Preferred customer program and to take advantage of any special promotions, ie: $1 membership fee. The person that set me up explained that to get the discounted prices, all you had to do was buy "something" from Melaleuca each month. I found out after signing up that, that "something" meant spending AT LEAST $50 EVERY month. They promote their products to be something you buy to last three or more times longer than the leading brands, but yet still expect you to go through them fast enough to spend $50 every month consecutively. I'm not saying the product is bad, but just make sure you know what you're getting into because if you decide to cancel, that's where the real fun begins. So far, I have been on the phone with six or seven different sales/customer reps, including managers to get my membership canceled and I was only a member for less than 24 hours! I personally canceled because I don't want to be a part of a company that isn't upfront and forthright with all their policies. I was told VERBALLY that my account had been canceled even though they are still sending me a membership kit and magazine for $1.08. After asking to be transferred to a manager, I was told I would be refunded that $1.08 (I don't care about a $1, it's the principal of the matter). Everything I was told over the phone sounded okay, so I asked them to email what they had explained to me so I had a hard copy of our conversation. They REFUSED to put any of our conversation in writing, even via email. That throws up more red flags. They shouldn't be concerned about putting what they say in writing if what they're saying is true. Also, if a company is confident in their product, they shouldn't make it so hard to cancel because they won't have to worry about that many members canceling in the first place. So, time will tell if what they said to me is what will really transpire (which is NO more shipments and NO fees taken out of my account). To be fair to them, I will follow up this complaint with something positive if anything positive comes out of this.

Some say that this company is a scam and very few say it isn't.

It is a company based on using products that are better for you all around. The thing is that you have to invest into it before you can make money. You do have to give them an account number and purchase their products. They want you to sell their products to people you know and when you do that you are compensated. If you aren't good at selling a product, this isn't for you.

I've read on here about people saying they took money from their accounts with out permission. What it is is that they have an automatic back up withdrawal "In case you forget to order".
It's a company where you have to put your money into it in order to make money.

I had pockets that were 6's and 8's in all four quadrants of my mouth.

I was ready for surgery on my gums.

I was intoroduced to Melaleuca vitamins and dental products and never had to do the surgery.

I didn't regain any of the bone loss that had occured, but it stopped the problem cold.

I have been a customer of Melaleuca for 14 years and th company is amazing. There products work as well or better than those you buy in the grocery store and we actually save money and are able to get them deliveered, not to mention they are safe to use and breathe.