If you buy this product, they'll call you and not leave a message and call back and not leave a message and call and call and call, trying to sell you more stuff. Don't go through the headache of trying to get off their telemarketing list...just don't buy anything from them to start.

I won't knock the actual workout because I think that is fairly sound but I do definitely have a bone to pick with the automatic enrollment in the Essential Boost reorder. I had read the fine print where it said you would automatically be sent a new bottle of the Essential Boost so I did try to cancel that portion of it, unfortunately, apparently I didn't get it canceled soon enough because I was sent my 2nd bottle of the pills and assured by customer service that the automatic service on my account had been canceled and that I would not be charged anymore. I was charged $26.98 a couple days later on my credit card and now a month later I have been charged an additional $19.99. I tried emailing customer service, no response. I just got off the phone with a customer service rep who actually got loud and cut me off when I asked for an explanation as to why I had been charged for anything after I had canceled the service. She said its clearly stated (I still don't see where) that the automatic service comes with a convenient 2 payment option so really that little bottle of pills costs $47 and they're kind enough to allow you break that up into 2 payments. I would highly recommend buying this product through ebay or amazon and make sure you avoid the "Essential Boost" scam part.

The program comes with a supplement that's $31 a month which by the way you are automatically enrolled to when you purchase the DVD. When I saw a charge on my CC because I was not aware of the "Automatic Membership" customer service told me it was in the back of the invoice and also on the website! Yeah right, if it was they made sure it would be difficult to see, how convenient for this company to put the auto membership on the back of the invoice! Anyway they won't refund you the money unless you pay for you own shipping fees and you'd have to wait 7-10 business days when the receive it for your credit, oh by the way they advise you pay for tracking fees to make sure you get your credit! This is such a rip off! Shame on Mitch for putting his customers through this hassle I'm sure he got some shares on it! This company is stealing from people and makes it seem that they are legit! Cancel your credit card and get another one with a different number to make sure they don't charge you again!

I haven't received the videos yet (which I'm really looking forward to), but my online ordering and customer service experience was NOT good. First off, after you they order the product they DO NOT give you a break down of the costs (only a total) for you to review. Then, they charged me $4.00 more than what was originally calculated. Also, it takes a day or so before you are in the system and you do not receive an email unless you ask (had to call customer service about that). I also didn't realize that they continue to send you the vitamins and charge your account unless you call up and cancel (this is cleverly disquised by their Marketing). The online ordering experience really felt like a scam to me with lots of hidden costs that you are not aware of. I certainly hope that the product is better than their customer service. Mitch Gaylord should be ashamed.

I ordered the crappy video, which is bad enough, except that now, apparently I am indentured forever to pay them $19.99 per month for a supplement that I did not order. They are stealing from people. I NEVER agreed to order any supplement, and they drop-shipped it to me. Even after I refused shipment on the second box AND called their rude customer service people, they've now charged me again for a second box, which I've not even received (so I could refuse).