Memorex

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Category: Electronics

Contact Information
California, United States

Memorex Reviews

BenH54 January 8, 2010

Bad customer service

I have called their "customer service" line a total of 6 times in the last week in regards to a blu-ray player I received that doesn't even play the movies. I know what I'm doing, I know how to work the machine and plug it in. I'm not an idiot savant or 80 year old new to DVDs or blu-rays. Firmware update? Oh. Doesn't work. I've had to repeat my issue/case information all 6 times I've called to finally get them to let me send it back to them and get it replaced. Why don't they keep track of this information? Would save everyone a little bit of time to actually take down the case information, as well as the serial # of my blu-ray player, my phone number so I don't have to spend 3 minutes on the phone with their "customer service" reps explaining the situation over and over again each and every time I call. This is the last time I will ever buy a memorex product.

Ntmountain January 1, 2009

disks complaint

Bought some disks from Memorex for a good deal. I loaded them on my computer and my roomate Natasha Rye said the cd rom player became
broken after using the Memorex disk. Somehow the disks were not
reading correctly. We contact Memorex and told them what had happened. They agreed to a refund or another pair but they were not willing to repair the cd player. So before loading in dick, be sure to look at the disk first to see if there in good condition.