Men's USA

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Category: Lifestyle

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United States

Men's USA Reviews

Born May 21, 2010

Beware

In a page out of the Twilight Zone, on a Friday, I purchased five slacks from MensUSA, all tan. Two days later, I received four calls, 2 emails, from a rude "Vincent" at MensUSA, demanding to know "why are you purchasing five tan slacks? Our warehouse wants to know if you just plan on trying then returning these?" When I told him, what difference does that make, if I like them, I keep them, if not, I exercise my rights pursuant to their "100% satisfaction guarantee (prominently displayed on its website)." Vincent replied, "There is no such policy, we would not accept those returns and to be blunt, we are cancelling your order."

So, buyers beware! Don't say you weren't warned. Who knows what these jokers are capable of.

Jim March 18, 2010

Wrong size suit, no refund, tough luck!

Men's USA is a ripoff company.

I purchased a size 42-R suit from this company for $149 plus shipping. When it came, the trousers fit fine, but the 42-R jacket was way big, at least two sizes, probably a 44-R minimum. I called, and was told "No problem, send it back". Like a fool, I sent it back. I should have saved the return shipping costs and just thrown it in the trash.

They refuse to refund anything.They are willing to send another suit (no guarantee that it will fit), and suggested that I just have a tailor re-size the suit.

My latest correspondence with them revealed that they never refund anything. They were perfectly willing to accept the return, (tracking I.D. # 1zRA10070301266479) they just will not give an credit for it.

English must not be their first language either. Telephone calls are useless, as they have difficulty understanding things as simple as zip codes. Emails rarely if ever receive a response.

If you are looking for men's suit, avoid this company like the plague.