Yesterday my husband was looking at solid oak 1 x 3's, 6-footers, when 3-4 of them tipped out of the storage bin and hit him on the head, leaving 3 visible knots plus a small scrape on his forehead. He reported it, and the store personnel filled out an accident report, but never asked him to sign it and never showed it to him. He asked for ice for the lumps on his head, and he was told there was some "back in the employees' first aid kit", but no one ever got it for him. When I got home from work (within about an hour of the injury), I took him to the ER, stopping in briefly at Menard's to take some pictures and speak to the manager. I have attached a picture of the dangerous set-up Menard's has for storing their lumber--stacked upright with no chains or bars across them to keep them from falling. If they aren't stacked at an angle, they tip forward very easily.

After taking the photos, I asked to speak to the highest level of manager in the store. I told him I was taking my husband to the ER, and he said that was good (they had already told him they would pay for it if he went to the doctor). I told him that my husband said he was never shown the accident report or asked to sign it, so we would like a copy. He said no, they don't give those out. (Why NOT? and why wasn't the injured person given a chance to see if they wrote it up accurately??) I also told him that I was upset that my husband had asked for ice, and was not given any, when he had visible bumps on his head. He said they didn't have any. I suggested they could have used snow (we have PLENTY on the ground now) and a ziploc bag. He said, and I quote "We're not Boy Scouts here." Nice, huh? I will be contacting their corporate offices about both the unsafe displaying of lumber, and also the disgusting attitude of the manager. He just kept saying "We did everything we were supposed to. We asked him if he wanted to sit down, and he said 'no'; we asked him if he wanted us to call someone, and he said 'no'." Well, my husband said they did ask him if he wanted to sit down, but he said they did NOT ask him if he wanted them to call someone (which I think they SHOULD HAVE, with a head injury). He said they just asked him what he wanted to do, and he said he didn't know.